Assistant Residential Manager 2 - Department 372

Bridgewell • Wakefield, MA

7d • $24 - $24

About The Position

The Assistant Residential Manager 2 assists with oversight of the daily operation of a residential home for individuals with disabilities. The role provides direct-care support as needed and coordinates additional program duties. Individuals in Level 2 programs may require moderate physical assistance or accommodation. Specialized training is provided to support supervision and interventions addressing multiple disabilities, including behavioral supports or enhanced medical care. Staff develop, implement, and supervise individual training and case management requirements, and participate in general program duties.

The position works Sunday from 9:00 a.m. to 5:00 p.m. and Monday through Thursday from 1:00 p.m. to 9:00 p.m., totaling 40 hours per week. It includes staff leadership, coordination with management and on-call staff, oversight of individual services and needs, and compliance with applicable regulatory standards and agency policies.

Requirements

• High school diploma or GED.
• At least one year of experience working with people with developmental or psychiatric disabilities, including individuals who may have behavioral or medical concerns.
• Demonstrated ability to lead staff or act as a shift leader, coordinate documentation flow, and interface with management or nursing staff.
• Demonstrated ability to develop and foster positive relationships.
• Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
• Excellent organizational and problem-solving skills.
• Valid driver's license and one year of driving experience.
• Computer literacy, including proficient use of Microsoft products and agency-supported web-based applications.
• Ability to climb stairs frequently and lift up to 40 pounds.
• Ability to drive a vehicle and regularly meet agency driving-record requirements.
• Normal range of eyesight, with or without corrective lenses, and hearing, with or without corrective equipment.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• DSP Certification.
• Associate or bachelor's degree in a related field.

Responsibilities

• Lead staff to uphold performance standards and ensure work follows agency requirements, mission, goals, and principles.
• Create a positive work climate and cohesive team environment, and communicate relevant care, staffing, or program concerns to on-call and management staff when an on-site manager is absent.
• Ensure services and documentation meet DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable regulatory standards, and Bridgewell policies and procedures.
• Support individuals in making decisions, developing skills, and fostering independence.
• Oversee individuals’ medical, clinical, and financial needs, identifying needs and securing appropriate services.
• Transport individuals to and from medical, recreational, and other activities outside the program as needed.
• Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
• Monitor petty cash and keep spending within budgetary limits.
• Provide interim coverage during the PD’s absence as directed and supported by the Residential Supervisor or another assigned interim program manager.
• Maintain CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety training certifications.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED