Assistant Residential Manager 3 - Department 382

Bridgewell • Topsfield, MA

9d • $25 - $25

About The Position

The Assistant Residential Manager 3 oversees the daily operation of a residential home or day program serving individuals with disabilities. The role provides direct-care support as needed and coordinates program duties. Individuals in Level 3 programs may need moderate to considerable physical assistance or accommodation, and may have multiple disabilities requiring specialized behavioral support or enhanced medical care. The manager helps develop, implement, and supervise individual training and case-management requirements, as well as participation in general program duties.

The position leads staff, supports a positive and cohesive team environment, and communicates concerns about individual care, staffing, or program needs to on-call and management staff when an on-site manager is absent. It ensures services and documentation comply with applicable regulatory standards and Bridgewell policies. The role also supports individuals’ decision-making, skills, and independence; oversees their medical, clinical, and financial needs; transports them to activities and appointments; builds relationships with families and community partners; and monitors petty cash and spending. The schedule is Sunday 3:00 p.m.–11:00 p.m. and Monday–Thursday 2:00 p.m.–10:00 p.m., 40 hours per week. The position requires acceptable CORI results. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED.
• At least one year of experience working with people with developmental or psychiatric disabilities.
• Experience with individuals who may have significant behavioral or medical concerns.
• Demonstrated ability to lead staff or act as a shift leader, coordinate documentation flow, and interface with management or nursing staff.
• Demonstrated ability to develop and foster positive relationships.
• Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
• Excellent organizational and problem-solving skills.
• Valid driver's license and at least one year of driving experience.
• Computer literacy, including proficient use of Microsoft products and agency-supported web-based applications.
• Ability to frequently climb stairs and lift up to 50 pounds.
• Ability to drive a vehicle and regularly meet agency driving-record requirements.
• Normal range of eyesight and hearing, with or without corrective lenses or equipment.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• DSP certification.
• Associate or bachelor's degree in a related field.

Responsibilities

• Lead staff to uphold performance standards and ensure work follows agency requirements, mission, goals, and principles.
• Create a positive work climate and cohesive team environment; communicate care, staffing, or program concerns to on-call and management staff when an on-site manager is absent.
• Ensure services and documentation meet DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable regulatory standards, and Bridgewell policies and procedures.
• Create opportunities and provide support for individuals to make decisions, develop skills, and foster independence.
• Oversee individuals’ medical, clinical, and financial needs by identifying needs and securing appropriate services.
• Transport individuals as needed to medical, recreational, and other activities outside the program.
• Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
• Monitor petty cash and keep spending within authorized budgetary limits.
• Provide interim coverage during the PD's absence as directed and supported by the Residential Supervisor or another assigned interim program-management member.
• Maintain core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision health benefits.
• Generous paid time off, including the employee's birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED