Assistant Residential Manager 3

Bridgewell • Topsfield, MA

7d

About The Position

The Assistant Residential Manager 3 oversees the daily operation of a residential home or day program for individuals with disabilities. The role provides direct care support as needed and coordinates program duties. Individuals in Level 3 programs may require moderate to considerable physical assistance or accommodation. Specialized training supports supervision and interventions for people with multiple disabilities, including behavioral support or enhanced medical care. The manager helps develop, implement, and supervise individual training and case-management requirements, as well as general program duties.

The position leads staff, supports a positive and cohesive team environment, and communicates concerns to on-call and management staff when an on-site manager is absent. It ensures services and documentation meet applicable regulatory standards and Bridgewell policies. The role also coordinates individuals’ medical, clinical, and financial needs; supports their decision-making and independence; transports them to activities and appointments as needed; maintains community and provider relationships; and monitors petty cash and program spending.

The schedule is Sunday 3:00 p.m.–11:00 p.m. and Monday–Thursday 2:00 p.m.–10:00 p.m., for 40 hours per week. The position requires maintaining core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety. A high school diploma or GED and at least one year of relevant experience are required. A valid driver’s license and one year of driving experience are also required.

Requirements

• High school diploma or GED.
• At least one year of experience working with people with developmental or psychiatric disabilities.
• Experience with individuals who may have significant behavioral or medical concerns.
• Ability to lead staff or act as a shift leader, coordinate required documentation flow, and interface with management or nursing staff.
• Ability to develop and foster positive relationships.
• Excellent written and oral communication skills, including the ability to write clear and articulate required documents.
• Excellent organizational and problem-solving skills.
• Valid driver’s license and at least one year of driving experience.
• Computer literacy, including proficiency with Microsoft products and agency-supported web-based applications.
• Ability to climb stairs frequently, lift up to 50 pounds, drive a vehicle, and meet the agency’s driving-record requirements.
• Normal range of eyesight and hearing, with or without corrective equipment.

Nice To Haves

• DSP certification.
• Associate or bachelor’s degree in a related field.

Responsibilities

• Lead staff to uphold performance standards and agency requirements, mission, goals, and principles.
• Create a positive work climate and cohesive team environment through leadership and support of staff.
• Communicate concerns about individual care, staffing, or program needs to on-call and management staff when an on-site manager is absent.
• Ensure services and documentation comply with applicable regulatory standards and Bridgewell policies and procedures.
• Support individuals in making decisions, developing skills, and fostering independence.
• Oversee individuals’ medical, clinical, and financial needs, identifying needs and securing appropriate services.
• Transport individuals to and from medical, recreational, and other activities as needed.
• Build and maintain positive relationships with funding sources, community groups, families, and service providers.
• Monitor petty cash and keep spending within budgetary limits.
• Provide interim coverage during the Program Director’s absence as directed and supported by the Residential Supervisor or assigned program management.
• Maintain core training certifications, including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED