Assistant Program Manager - Residential

Arc of Greater Prince William•Woodbridge, VA

1d•Onsite

About The Position

The Assistant Program Manager (APM) supports the daily operations of a residential group home serving adults with developmental disabilities. Working under the supervision of the Program Manager and the direction of the Director of Residential Services, the APM combines direct support with staff supervision, regulatory compliance, documentation oversight, and quality assurance. The role promotes person-centered services, independence, dignity, individual choice, and meaningful community participation. The APM assists with staff supervision, scheduling, onboarding, training, and performance feedback; implementation and monitoring of Individual Support Plans; documentation review in THERAP; audits, inspections, incident reporting and follow-up, and corrective actions. The position also provides direct support with personal care, daily living, and medical needs, monitors medication practices and individual funds, communicates household and safety concerns, and may provide coverage at other residential locations. The posting lists a full-time schedule of 40 hours per week and gives two different schedules: Tuesday–Saturday, 6:00 AM–2:00 PM, and Tuesday–Sunday, 2:00 PM–10:00 PM, at a group home in Woodbridge, Virginia. Starting pay is $20.00 per hour.

Requirements

High school diploma or GED.
Valid driver’s license with an acceptable three-year driving record.
Ability to safely operate an organizational vehicle, including a medium-sized bus and/or van.
Ability to successfully complete required criminal background checks and health screenings.
Ability to complete and maintain required DBHDS training and certifications, including CPR, First Aid, AED, and Medication Administration Training (MAT), if applicable.
Strong verbal and written communication skills.
Basic computer skills and ability to use electronic documentation systems, including THERAP.
Ability to demonstrate empathy, patience, sound judgment, professionalism, and appropriate boundaries.
Ability to work effectively with individuals, families, coworkers, and other members of the residential team.
Ability to lift up to 50 pounds; perform CPR, First Aid, and AED; stand and walk for extended periods; bend, stoop, push, pull, reach, and climb stairs; assist individuals as needed; and safely navigate residential and community environments.
Ability to pass a criminal background check and required trainings.
Reliable transportation.
Flexibility and a positive attitude.

Nice To Haves

Associate’s or Bachelor’s degree.
1–2 years of experience in IDD services or a related field.
Experience working with individuals with developmental disabilities and/or mental health challenges, or transferable experience in education, caregiving, health care, human services, or customer service.

Responsibilities

Assist with the day-to-day operations of a residential group home and ensure compliance with Virginia DBHDS requirements and organizational policies.
Assist with the supervision, coaching, and support of Direct Support Professionals.
Monitor staff performance and provide feedback to the Program Manager.
Assist with staff scheduling and maintaining appropriate staffing coverage.
Support the onboarding, training, and competency development of new employees.
Ensure Individual Support Plans are properly implemented and monitor individuals’ progress toward established outcomes.
Review documentation in THERAP for accuracy, completeness, and timeliness.
Assist with internal audits, inspections, corrective action plans, and other quality-assurance activities.
Ensure incidents, injuries, and unusual occurrences are reported, documented, and followed up appropriately.
Assist with incident investigations and corrective actions.
Monitor staff compliance with safety and supervision requirements.
Provide direct support as needed, including assistance with personal care, hygiene, daily living, and medical needs.
Promote independence, dignity, individual choice, and meaningful community participation.
Monitor medication administration practices and documentation for compliance with MAT requirements and physician orders.
Maintain accurate financial records and ensure appropriate use of individual funds.
Communicate household, maintenance, and safety concerns to appropriate leadership.
Provide coverage at other residential program locations when needed.