Residential Program Manager

Work Unlimited • Salem, OR

1d

About The Position

Work Unlimited is hiring a Residential Program Manager to lead an adolescent residential program and guide direct support professionals in providing trauma-informed, youth-centered care. The manager supports adolescents with emotional, behavioral, and developmental challenges, helping them build skills, stability, resilience, and self-confidence in a structured, supportive environment. The position combines program leadership, staff development, individualized planning, crisis response, service coordination, administrative oversight, and responsibility for health, safety, and licensing compliance.

Requirements

• Background working with youth in residential treatment, special education, juvenile justice, or behavioral health settings.
• Confident and compassionate leadership style that encourages accountability, teamwork, and professional growth.
• Ability to stay calm under pressure, think critically, and respond to high-stress situations with clarity and purpose.
• Excellent verbal and written communication skills and ability to build rapport with youth, staff, and partners.
• Time-management and organizational skills, including prioritizing tasks and meeting regulatory expectations.
• Valid Oregon driver’s license or transferrable MVR.
• Ability to pass a DHS background check.
• Completion of pre-employment drug screening.

Nice To Haves

• Experience supporting individuals with co-occurring diagnoses and high behavioral needs.
• Degree in Psychology, Social Work, Special Education, Human Services, or a related field.
• Prior supervisory or leadership experience in adolescent-focused programs.

Responsibilities

• Lead the development and execution of Individual Support Plans (ISPs) and behavior support plans tailored to each youth’s strengths, needs, and goals.
• Implement and model consistent, compassionate responses to emotional dysregulation, behavioral escalation, and crisis situations.
• Coordinate with mental health providers, schools, child welfare, and other stakeholders to support wraparound services.
• Train, mentor, and empower residential staff in behavior strategies, daily routines, and youth engagement.
• Manage schedules, documentation, compliance tasks, and household operations to maintain a safe, therapeutic environment.
• Conduct regular safety checks, ensure staff certification requirements are met, and uphold licensing standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed