Asst Property Manager

Phipps Houses•New York, NY

2d•$60,000 - $65,000

About The Position

Phipps Houses is a not-for-profit developer and owner of affordable housing, involved in developing, financing, constructing, and managing new and rehabilitated multifamily housing for low- to middle-income New Yorkers. Through Phipps Houses Services, Inc., it manages residential and some commercial properties, while its tax-exempt affiliate, Phipps Neighborhoods, provides human services to development communities. The Assistant Property Manager is an integral member of a dynamic property management team, providing advisory and organizational support and affordable housing programming knowledge to help ensure an efficient response to a property's daily needs. The role requires a professional, courteous, and respectful approach to residents, staff, colleagues, and the community. The position oversees site office and maintenance staff in coordination with the Property Manager and/or Area Manager, supports rent collection and leasing activity, monitors tenant activity in Yardi Voyager, and maintains current knowledge of affordable housing regulations. The role involves varied workdays and may require weekend availability. The stated salary range is $60,000 to $65,000, commensurate with education, training, and experience. The work environment is usually moderate in noise level. Phipps Houses and Affiliates is an Equal Opportunity Employer.

Requirements

Minimum Associate’s Degree or 60 college credits, plus 3 years of experience in affordable real estate management.
Low Income Housing Tax Credit (LIHTC) experience.
Experience with the Low Income Housing Tax Credit Program, HOME, Section 8, Supportive Housing, and HCR Rent Stabilization.
Experience with Yardi Voyager and ability to produce reports needed for property oversight.
Required experience with Microsoft Word and Excel.
Excellent written and verbal communication skills.
Ability to assess situations, make reasoned decisions, create a plan, and execute it with the Property Manager’s knowledge and approval.
Excellent math skills, including ability to perform arithmetic using whole numbers, common fractions, and decimals and calculate rates, ratios, and percentages.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to solve practical problems involving limited standardization and interpret written, oral, diagrammed, or scheduled instructions.
Ability to meet the stated physical demands, with reasonable accommodations where applicable.
Professional and courteous demeanor; ability to treat residents, employees, colleagues, and the community with respect.

Nice To Haves

Bachelor’s degree preferred.
LIHTC specialist accreditation preferred.
Notary license is a plus.
Spanish bilingual ability is a plus.

Responsibilities

Coordinate with the Property Manager and/or Area Manager in overseeing office, maintenance, and management staff in accordance with organizational policies and applicable laws.
Ensure maintenance staff carry out assigned duties and have the resources and tools needed to complete work to a high standard.
Oversee site office staff to ensure documents, reports, and tenant information are handled professionally and filed promptly, and that staff duties are completed efficiently and on time.
Monitor rent collections and use Yardi Voyager reports to review monthly collection status for each resident.
Coordinate with the Legal Department and attorneys about when to begin court proceedings; send reminder notices to delinquent tenants; gather tenant information for proceedings; appear in housing court when necessary; and act promptly on collection cases.
Keep informed about changing affordable housing rules, regulations, and trends from federal, state, and local agencies and municipalities.
Build collaborative working relationships with Phipps departments, especially Human Resources, Purchasing, Bookkeeping, and Accounting, to support effective workflows.
Work with the Property Manager and Re-Rental and Lease Renewal Departments to rent vacancies promptly, and with the Marketing Department during initial lease-up.
Confirm initial lease files are complete and uploaded to Yardi.
Assist with viewings, move-ins, move-outs, unit inspections, and timely preparation of vacant units for occupancy.
Communicate respectfully and effectively among management, maintenance staff, residents, employees, colleagues, and the community, and respond promptly to inquiries and requests.
Monitor tenant activity in Yardi Voyager for upcoming lease renewals, vacancies, and rent delinquencies, and take appropriate action.
Perform other duties as assigned by Senior Management.
Be available to work weekends when required.