Executive Caliber Asst Property Manager

The Goodman Group, LLC•Largo, FL
•Onsite

About The Position

The Assistant Property Manager supports the success of a 638-unit, adults-55-and-older apartment community in Largo, Florida, managed by The Goodman Group. The role coordinates day-to-day operations and provides service to residents, acting as the liaison between management, site staff, and residents when the Property Manager is absent. The Assistant Property Manager may need to assume the Property Manager’s responsibilities and serves as the main point of contact and lead when the General Manager is not in the community. The position helps maintain occupancy and leasing performance, supports resident service and collections, coordinates vendor communications and invoices, and prepares reports and community communications. It includes supervisory responsibilities and requires strong customer service, organization, accountability, technology skills, and the ability to work independently. The position works more than 40 hours per week, including weekends and holidays as needed, and may be called back during emergencies.

Requirements

  • High school diploma or GED equivalent.
  • One year of hospitality experience.
  • Fluent in English, both verbal and written.
  • Proficiency in Microsoft Office Suite.
  • Outstanding customer service skills.
  • Strong organization and attention to detail.
  • Ability to work independently with excellent time-management skills.
  • Ability to understand and communicate written and verbal directions.
  • Regular attendance, reliability, and punctuality during scheduled hours.
  • Ability to work nights and weekends upon request, work overtime as needed, and be on call.
  • Availability on the last and first day of the month for turns.
  • Ability to perform the essential job functions with or without reasonable accommodation.
  • Ability to work more than 40 hours per week and on any day, including weekends and holidays as necessary.

Responsibilities

  • Assist the Property Manager in meeting occupancy goals, using marketing strategies to attract prospective residents, maintaining follow-up procedures, and promoting a Community Outreach Program.
  • Maintain vendor and contractor communications regarding scheduling, billing, and vendor relations, and process invoices promptly.
  • Assist with addressing resident concerns and requests.
  • Assist with payment collection and ensure the community meets defined delinquency standards.
  • Contribute to the cleanliness and curb appeal of the community.
  • Prepare and process resident service requests.
  • Prepare newsletters and promotional flyers, and assist with planning community activities and events.
  • Prepare weekly and monthly reports as assigned.
  • Interact positively with residents to maintain high resident satisfaction.
  • Represent the community with professionalism and integrity.
  • Comply with Fair Housing rules and regulations and follow OSHA standards and company safety policies.
  • Perform other duties assigned by the Property Manager.
  • Provide supervisory leadership and serve as the main point of contact and lead while the General Manager is not in the community.
  • Follow the principles of the Platinum Service program by providing courteous, responsive, timely, and quality service.

Benefits

  • Competitive pay.
  • Healthcare insurance.
  • 401(k) with company match.
  • Flexible scheduling.
  • Generous paid time off.
  • Paycheck advances through RAIN instant pay.
  • Tuition reimbursement.
  • Professional development.
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