Assistant Property Manager (CRE)

Cushman & Wakefield•Cary, NC

2d•$29 - $34

About The Position

The Assistant Property Manager supports the property management team across administrative, lease administration, tenant service, financial, and vendor oversight activities. The role may also perform property administrator duties when no property administrator is assigned to the team. It is responsible for maintaining a high level of professionalism and fostering positive relationships with tenants and clients. The position operates in a professional office environment and uses standard office equipment. It also involves travel between properties and buildings, including outdoors in varying weather conditions. Physical activities may include moving between floors, climbing stairs, and sitting or standing for much of the workday. Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work. Compensation is listed as $28.61–$33.66, with the actual offer dependent on factors including location, experience, qualifications, and applicable collective bargaining agreements.

Requirements

High school diploma or GED equivalent.
At least 1 year of real estate property management or related experience.
Proficiency in Microsoft Office Suite.
Demonstrated initiative and a sense of urgency, including meeting or improving upon deadlines.
Customer service focus, organization, time management, oral and written communication, and multitasking skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide administrative support, including phone support, typing, reports, filing, and correspondence distribution; coordinate office supplies when there is no property administrator.
Assist with lease administration, including abstracting leases and keeping the database current.
Prepare and maintain orderly property files, including leases and contracts.
Prepare and coordinate bid proposals and service contracts.
Obtain aging reports and follow up on delinquencies under company or client-directed policies.
Ensure invoices are processed in accounting with appropriate supporting documentation and according to established procedures.
Coordinate tenant move-ins and move-outs, including furniture delivery and pickup.
Oversee maintenance of work order and purchase order systems.
Develop and maintain tenant service materials and activities, including handbooks, anniversaries, holiday gifts, park events, newsletters, and tenant training; keep tenant database information current.
Update and maintain office procedures in the property Operations Procedure Manual under the manager’s direction.
Ensure tenant and vendor certificates of insurance are up to date.
Oversee processing of management and maintenance staff hours, expense reports, and check requests for review and approval.
Ensure above-standard tenant bill-backs, such as electrical usage and after-hours HVAC charges, are processed promptly.
Assist the supervisor with annual budget preparation, monthly financial reports, and bank deposits when processed at the on-site management office.
Lead regular property inspections with janitorial, landscape, and other service providers as directed by the manager.
Participate in performance oversight of service contractors.