Assistant Property Manager ( CRE )

Cushman & Wakefield•Cary, NC

About The Position

The Assistant Property Manager assists with the responsibilities defined for a Sr. Assistant Property Manager and performs property administrator duties when the team does not have a property administrator. The role supports property operations and administration while maintaining a high level of professionalism and fostering positive relationships with tenants and clients. The position provides administrative and lease support; maintains property, tenant, and operational records; coordinates contracts, invoices, tenant moves, service providers, and tenant communications; and assists with budgets and financial reporting. It also supports property inspections and contractor performance oversight. The role operates in a professional office environment and regularly requires travel between properties, including outdoors in varying weather conditions. Cushman & Wakefield states compensation of $28.61–$33.653846. Pay may vary based on factors including location, experience, qualifications, job type, and applicable collective bargaining agreements. Eligible employees may enroll in benefit programs, generally including health, vision, and dental insurance, flexible spending and health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.

Requirements

High school diploma or GED equivalent.
At least 1 year of real estate property management or related experience.
Proficiency in Microsoft Office Suite.
Demonstrated initiative and a sense of urgency in daily duties, meeting or improving upon deadlines.
Customer service focus, organization, time management, oral and written communication, initiative, multitasking, and sense of urgency.
Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, and/or step stools, and travel between buildings outdoors in varying weather conditions.
Ability to remain in a stationary position (sitting or standing) for up to 85% of the time and regularly operate office machinery.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide administrative support, including phone support, typing, reports, filing, and correspondence distribution.
Coordinate office supplies when there is no property administrator.
Assist with lease administration, including abstracting leases and keeping the database current.
Prepare and maintain orderly property files, including leases and contracts.
Prepare and coordinate bid proposals and service contracts.
Obtain aging reports and follow up on delinquencies in accordance with company or client-directed policies.
Ensure invoices are processed by accounting with appropriate supporting documentation and according to established procedures.
Coordinate tenant move-ins and move-outs, including furniture delivery and pickup.
Oversee maintenance of work order and purchase order systems.
Develop and maintain tenant service materials and activities, including tenant handbooks, anniversaries, holiday gifts, park events, quarterly newsletters, and tenant training meetings or programs; keep tenant database information current.
Update and maintain office procedures in the property Operations Procedure Manual under the manager’s direction.
Ensure tenant and vendor Certificates of Insurance are up to date.
Oversee processing of management and maintenance staff hours, expense reports, and check requests for review and approval.
Ensure above-standard tenant bill-backs, such as electrical usage and after-hours HVAC charges, are processed promptly.
Assist the supervisor with annual budget preparation and monthly financial reports, and prepare bank deposits when processed at the on-site management office.
Lead regular property inspections with janitorial, landscape, and other service providers as directed by the manager.
Participate in performance oversight of service contractors performing contract services.
Foster professional, positive relationships with tenants and clients.