Assistant Property Manager (CRE)

Cushman & Wakefield•Chicago, IL
•$33 - $38

About The Position

The Assistant Property Manager assists with responsibilities defined for the Senior Assistant Property Manager and performs property administrator duties when the team does not have a property administrator. The role helps ensure a high level of professionalism and foster positive relationships with tenants and clients. This position provides administrative and property-management support, including lease administration, maintaining property records, coordinating tenant services and moves, supporting financial processes, and overseeing work order and purchase order systems. It also assists with budgets and financial reporting, coordinates property inspections, and participates in oversight of service contractors. The role operates in a professional office environment and regularly involves travel between properties in varying weather conditions. Eligible employees may enroll in benefit programs, generally including health, vision, and dental insurance, flexible spending and health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work. Compensation is $32.69–$38.461538; the company will not pay less than minimum wage for the role.

Requirements

  • High school diploma or GED equivalent.
  • At least 1 year of real estate property management or related experience.
  • Proficiency in Microsoft Office Suite.
  • Demonstrated initiative and a sense of urgency in daily duties, including meeting or improving upon deadlines.
  • Customer service focus, organization, time management, oral and written communication, initiative, multitasking, and a sense of urgency.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Provide administrative support, including phone support, typing, reports, filing, and distribution of correspondence.
  • Coordinate office supplies when there is no property administrator.
  • Assist with lease administration, including abstracting leases and keeping the database current.
  • Prepare and maintain orderly, logical property files, including leases and contracts.
  • Prepare and coordinate bid proposals and service contracts.
  • Obtain aging reports for management and follow up on delinquencies according to company or client-directed policies.
  • Ensure invoices are processed in accounting with appropriate backup and according to established procedures.
  • Coordinate tenant move-ins and move-outs, including furniture delivery and pickup.
  • Oversee maintenance of work order and purchase order systems.
  • Develop and maintain tenant service materials and programs, including tenant handbooks, anniversary recognition, holiday gifts, park events, newsletters, and training meetings or programs; keep tenant database information current.
  • Update and maintain office procedures in the property Operations Procedure Manual under the manager’s direction.
  • Ensure tenant and vendor Certificates of Insurance are up to date.
  • Oversee processing of management and maintenance staff hours, expense reports, and check requests for review and approval.
  • Ensure above-standard tenant bill-backs, including electrical usage and after-hours HVAC charges, are processed in a timely manner.
  • Assist the supervisor with annual budget preparation, monthly financial reports, and bank deposits when processed at the on-site management office.
  • Lead regular property inspections with janitorial, landscape, and other service providers as directed by the manager.
  • Participate in performance oversight of service contractors performing contract services.
  • Foster professional, positive relationships with tenants and clients.

Benefits

  • Eligible employees may enroll in health insurance, vision insurance, and dental insurance programs.
  • Flexible spending accounts and health savings accounts.
  • Retirement savings plans.
  • Life and disability insurance programs.
  • Paid and unpaid time away from work.
  • Competitive pay.
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