Assistant Property Manager - Arrive Upper Kirby

Trinity Property Consultants • Houston, TX

4d • $23 - $25

About The Position

The Assistant Property Manager supports the property’s daily operations and financial performance in partnership with the Property Manager. The role contributes to an exceptional resident experience and operational excellence, and supports leasing, collections, and administrative functions. It is suited to a detail-oriented, customer-focused professional seeking continued growth in multifamily property management.

The position is full-time and scheduled five days per week, with Sunday and one weekday off. The stated schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., and Saturday, 10:00 a.m. to 5:00 p.m. The role may also require availability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.

Compensation is $23 to $25 per hour, depending on experience, plus lease commissions and lease renewal bonuses. Trinity Property Consultants describes its values as innovation, teamwork, excellence, and empowerment, and states that it has led in the multifamily industry for over 25 years. The company is an equal opportunity employer committed to an inclusive, respectful workplace and reasonable accommodation for applicants and employees with disabilities.

Requirements

• At least 2 years of experience in multifamily residential property management.
• High school diploma or equivalent.
• Knowledge of Fair Housing laws and regulations.
• Intermediate proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePoint, and experience with ADP.
• Strong commitment to a positive resident experience.
• Strong leasing, sales, and collections capabilities.
• Attention to detail and strong time-management and prioritization skills.
• Professional written and verbal communication skills.
• Availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings.
• Ability to perform the listed physical demands, including lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance, responding to visual and auditory alarms, and working indoors and outdoors in varying weather conditions.

Nice To Haves

• CAM, CPM, RMP, or CMCA industry certification.
• Experience with Yardi, Entrata, Celeri, EliseAI, or Asana.

Responsibilities

• Receive, process, and post rent payments according to company standards.
• Assist with collections, including past-due balances and former-resident accounts.
• Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
• Maintain complete and accurate resident files that meet company standards.
• Assist with market surveys and competitive analysis.
• Show and lease apartments and assist with prospective resident move-ins.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
• Perform regular property and vacant-unit inspections.
• Partner with Maintenance and vendors to support prompt, high-quality service resolution and operational performance.
• Process maintenance work orders promptly and accurately.
• Provide superior customer service to residents and support a high-quality living experience.
• Resolve resident concerns professionally and escalate issues as appropriate.
• Support the Property Manager with daily operations and assigned special projects.
• Maintain accurate unit availability.
• Provide phone and administrative support as needed.
• Follow Trinity operating procedures, policies, and compliance standards.
• Participate in team functions and regional or company activities.

Benefits

• Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
• Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
• 401(k) plan with company matching of employee contributions up to 2% of salary.
• Up to $25,000 in life insurance and AD&D, and short- and long-term disability when enrolled in a medical plan.
• 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
• $1,000 referral bonuses for eligible hires.
• Up to 16 hours of annual volunteer time off: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Professional development.
• Tuition reimbursement.
• Employee discounts.
• Lease commissions and lease renewal bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED