Assistant Property Manager - Arrive Upper Kirby

Trinity Property Consultants•Houston, TX

About The Position

The Assistant Property Manager supports the property’s daily operations and financial performance in close partnership with the Property Manager. The role helps deliver an exceptional resident experience and maintain operational excellence while supporting leasing, collections, and administrative functions. It is suited to a detail-oriented, customer-focused professional seeking to grow within multifamily property management. The position pays $23–$25 per hour depending on experience, plus lease commissions and lease renewal bonuses, and is scheduled Monday through Friday, 9:00 a.m. to 6:00 p.m. Availability for nights, weekends, and holidays is required as needed. Occasional travel for company events or meetings and participation in team, regional, or company activities are expected.

Requirements

At least 2 years of experience in multifamily residential property management.
High school diploma or equivalent.
Knowledge of Fair Housing laws and regulations.
Intermediate skills in Microsoft Word, Excel, Outlook, Teams, SharePoint, and ADP.
Strong commitment to delivering a positive resident experience.
Strong leasing, sales, and collections capabilities.
Attention to detail, time management, and prioritization skills.
Professional written and verbal communication skills.
Availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings.
Ability to participate in team functions and regional or company activities.
Ability to sit, stand, and walk regularly; use hands and arms; and occasionally climb.
Ability to use computers and telephones for extended periods.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms and work indoors and outdoors in varied weather conditions.

Nice To Haves

CAM, CPM, RMP, or CMCA industry certification.
Experience with Yardi, Entrata, Celeri, EliseAI, or Asana.

Responsibilities

Receive, process, and post rent payments according to company standards.
Assist with collections, including past-due balances and former resident accounts.
Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
Maintain complete and accurate resident files and documentation in accordance with company standards.
Assist with market surveys and competitive analysis.
Show and lease apartments and assist with resident move-ins.
Process rental applications, renewals, and move-out documentation.
Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
Perform regular property and vacant-unit inspections.
Partner with Maintenance and vendors to ensure prompt, high-quality service resolution and smooth operations.
Process maintenance work orders promptly and accurately.
Provide superior customer service and resolve resident concerns professionally, escalating issues as appropriate.
Support the Property Manager with daily operations and special projects.
Maintain accurate unit availability and provide phone and administrative support as needed.
Follow Trinity operating procedures, policies, and compliance standards.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) match on employee contributions up to 2% of salary.
Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.