Assistant Property Manager - Arrive Brentwood I

Trinity Property Consultants•Richmond Heights, MO

13d

About The Position

The Assistant Property Manager supports the property’s daily operations and financial performance, partnering closely with the Property Manager to provide an exceptional resident experience and maintain operational excellence. The role supports leasing, collections, administrative functions, and property operations, with a focus on accurate financial and resident records, effective service resolution, and compliance with company procedures and standards. The position is based at Arrive Brentwood I. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with availability for weekends as needed. Availability for nights, weekends, and holidays as needed is also required, along with occasional travel for company events or meetings and participation in team, regional, and company activities. Compensation is $25 to $30 per hour, depending on experience, plus lease commissions, lease renewal bonuses, and a $1,500 sign-on bonus paid in three $500 installments after 30, 60, and 90 days of completed employment.

Requirements

At least 2 years of experience in multifamily residential property management.
High school diploma or equivalent.
Knowledge of Fair Housing laws and regulations.
Intermediate skills in Microsoft Word, Excel, Outlook, Teams, SharePoint, and ADP.
Strong commitment to providing a positive resident experience.
Strong leasing, sales, and collections capabilities.
Attention to detail and strong time-management and prioritization skills.
Professional written and verbal communication skills.
Availability for nights, weekends, and holidays as needed.
Occasional travel for company events or meetings.
Ability to sit, stand, walk, use hands and arms, and occasionally climb; extended use of computers or telephones is necessary.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms.
Ability to work indoors and outdoors in varied weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

Luxury apartment experience.
Industry certifications such as CAM, CPM, RMP, or CMCA.
Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

Receive, process, and post rent payments according to company standards.
Assist with collections, including past-due balances and former resident accounts.
Maintain accurate records of resident accounts and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and approved debits and credits.
Maintain complete and accurate resident files that meet company standards.
Assist with market surveys and competitive analysis.
Show apartments, lease to prospective residents, and assist with move-ins.
Process rental applications, renewals, and move-out documentation.
Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
Perform regular property and vacant-unit inspections.
Partner with Maintenance and vendors to support prompt, high-quality service resolution and operational performance.
Process maintenance work orders promptly and accurately.
Provide superior customer service and a high-quality living experience for residents.
Resolve resident concerns professionally and escalate issues as appropriate.
Support the Property Manager with daily operations and assigned special projects.
Maintain accurate unit availability.
Provide phone and administrative support as needed.
Follow Trinity operating procedures, policies, and compliance standards.
Participate in team functions and regional or company activities.

Benefits

Medical insurance, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental insurance; employee premiums are fully covered, with dependent coverage available at additional cost.
Vision insurance; employee premiums are fully covered, with dependent coverage available at additional cost.
401(k) with company match up to 2% of salary.
Life and AD&D insurance up to $25,000, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual paid volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.
Lease commissions and lease renewal bonuses.
$1,500 sign-on bonus paid in installments over 90 days.