Assistant Property Manager - Vera Haile Senior
Mercy Housing•San Francisco, CA
•$29 - $32•Onsite
About The Position
The Assistant Property Manager works with the Property Manager on the day-to-day operations of Vera Haile Senior, an affordable housing apartment community in San Francisco. The role provides customer service to residents and visitors, supports resident engagement and events, and works with the Front Desk and Maintenance site teams. The successful candidate will have a strong understanding of HUD and Tax Credit requirements and take initiative in providing direction to staff. This is an on-site position. The position pays $28.63–$32.00 per hour, dependent on experience.
Requirements
- High school diploma or equivalent.
- Strong understanding of HUD requirements and Tax Credit experience.
- Ability to adhere to complex regulatory requirements.
- Ability to maintain resident accounts receivable ledgers under supervision.
Nice To Haves
- One year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
- Mandarin/English bilingual.
Responsibilities
- Enter data in resident accounts receivable ledgers.
- Assist with resident records documentation.
- Collect rent and other income, make bank deposits, and forward receipts.
- Assist with the leasing process from initial application through move-in.
- Respond to customer service requests.
- Work with the Property Manager on day-to-day property operations.
- Provide customer service to residents and visitors.
- Work with Front Desk and Maintenance site teams and coordinate resident engagement and events.
- Take initiative and provide direction to staff.
- May work outside normal business hours to respond to property needs.
Benefits
- Several healthcare plans to choose from.
- Dental insurance, including adult and child orthodontia.
- Vision insurance.
- 15 days of earned PTO in the first year.
- 12 company holidays and 2 floating holidays.
- 403(b) with match.
- Early close Fridays, with 3 paid hours each Friday.
- Early close before a holiday, with 3 paid hours.
- Paid time off between Christmas and New Year's Holiday.
- Paid volunteer time.
- Paid parental leave and caregiver leave.
- Paid life insurance.
- Free Employee Assistance Plan.
- Free basic dental.
- Pet insurance options.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
