Senior Assistant Property Manager
About The Position
The Senior Assistant Property Manager assists the Business Manager and works under their supervision in all phases of apartment community operations. The role supports general administration and maintenance, and helps direct and control personnel and resources to keep the community in good physical condition and maintain stable fiscal operations. This is an on-site, full-time position. Responsibilities span leasing and resident services, administrative support, property operations, team leadership, and compliance and reporting. The employee may also perform other reasonably related business duties assigned by the immediate supervisor or other management. The job description does not constitute a written or implied employment contract.
Responsibilities
- Assist with advertising, leasing, and community outreach to support occupancy goals.
- Prepare and sign rental agreements in the Business Manager's absence.
- Manage move-ins and move-outs, perform apartment inspections, and promptly resolve resident concerns.
- Create and implement resident retention strategies.
- Maintain accurate lease files and assist with bookkeeping.
- Collect and deposit rent in accordance with company procedures.
- Manage delinquent accounts and coordinate collections.
- Audit files, perform market surveys, monitor competition, support weekly leasing goal setting, and maintain shop score standards.
- Help ensure the community is clean, safe, and well-maintained.
- Coordinate with service teams and vendors to minimize vacancy downtime.
- Perform regular inspections and report maintenance issues.
- Enforce service request priorities and maintenance standards.
- Supervise staff and contractors in the Business Manager's absence; support and train team members as needed.
- Maintain property operations in accordance with company standards and policies when leadership is unavailable.
- Follow accounting and purchasing policies, including deposit systems, budget tracking, invoice coding, and move-out refund processes.
- Manage the property's online reputation and uphold professional appearance standards.
- Ensure required reporting is accurate and timely.
- Perform other reasonably related business duties as assigned.
Benefits
- Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance
- Health Savings Account with employer match for employees enrolled in medical coverage
- Paid sick leave
- Accrued vacation time
- 11 paid holidays per year
- Paid jury duty and bereavement leave
- 401(k) with company match, eligible after 90 days of employment
- Anniversary rewards and sail-away days
- Potential housing discount, generally 20%, subject to availability and rental qualifications
- Potential eligibility for a bonus program based on individual and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
