Assistant Pest Control Branch Manager Pest

Mosquito Authority Bite Busters • Aberdeen, NC

2d • Onsite

About The Position

Mosquito Authority | Pest Authority is seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team. This is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. The ideal candidate is a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture. Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results.

Requirements

• Valid driver’s license and clean driving record
• Comfortable working outdoors in varying conditions
• Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
• Professional appearance and communication skills
• Prior leadership or supervisory experience preferred
• Strong, hands-on leadership style
• Natural coach and mentor
• Comfortable with customer interaction and problem-solving
• Clear communicator; organized and process-driven
• Growth-minded with interest in long-term advancement
• Tech-comfortable (mobile apps, routing software, CRM)

Nice To Haves

• Service industry experience preferred
• Pest control experience a plus, not required
• Prefer someone with a NC Pesticide License or Certified Applicators Card

Responsibilities

• Support the Branch Manager in leading and developing field technicians
• Conduct ride-alongs, coaching, and performance evaluations
• Lead daily huddles and weekly training meetings
• Assist with recruiting, onboarding, and training
• Uphold company culture, professionalism, and service standards
• Drive daily sales execution, upsells, and recurring service conversions
• Coach technicians on customer communication and value presentation
• Support retention efforts and professionally resolve escalations
• Promote white-glove service and a strong online reputation
• Assist with scheduling, routing, and daily operations
• Perform field audits to ensure quality, safety, and consistency
• Monitor inventory, equipment, and vehicle readiness
• Ensure compliance with treatment protocols, PPE, and regulations
• Support execution of branch growth strategies
• Maintain accountability and consistent customer experience
• Identify process, routing, and service improvements
• Provide feedback and reporting to leadership

Benefits

• Opportunity for advancement
• Company car
• Competitive salary
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Professional training, certifications, and development
• Supportive leadership team focused on accountability and teamwork
• Opportunity to make a real impact at the branch level

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed