Pest Control - General Manager
About The Position
The General Manager leads a pest control branch and is responsible for operational performance, financial accountability, regulatory compliance, and customer service. The role develops and supports employees, drives branch profitability, manages customer and employee escalations, and aligns branch operations with company goals, policies, and standards. The General Manager oversees daily branch operations and performance, develops staff and management, ensures compliance with applicable regulations and licensing requirements, resolves escalated customer and employee matters, and partners with regional leadership on company initiatives, growth, and continuous improvement. The role includes driving a company vehicle and may involve exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards. The position offers base pay of $85,000 to $95,000, with pay determined by job-related knowledge and skills, qualifications, experience, and market location. EcoShield Pest Solutions describes itself as a fast-growing pest control company focused on delivering exceptional experiences to customers, employees, partners, and communities.
Requirements
- Bachelor’s degree in a related field or at least 2 years of management experience in the pest control industry.
- Must be at least 21 years of age.
- Valid driver’s license and at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
- Earn and maintain state-required training and pest control licensing, if applicable; training and licensing are provided.
- High school diploma or GED.
- Able to regularly lift up to 50 pounds, with occasional heavier lifting.
- Clear vision for close and distant tasks, with adjustable focus.
- Able to stand for long periods, perform physical tasks, and manage repetitive motions.
- Able to work with required safety gear in environments with potential exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards.
Responsibilities
- Oversee daily branch operations and performance, aligning activities with business goals, sales targets, revenue budgets, and KPIs.
- Foster a high-performance, inclusive, and accountable work environment.
- Grow, train, and develop management and staff; ensure employees understand safety protocols, company policies, and procedures, and maintain training records.
- Ensure branch compliance with local, state, and industry regulations, including licensing requirements, safety standards, and business laws.
- Manage customer escalations, employee relations matters, and operational challenges, ensuring timely resolution and high service standards.
- Handle escalated customer issues and incidents, uphold company service standards, and maximize branch profitability and performance.
- Partner with regional leadership to execute company initiatives, support growth objectives, and drive continuous improvement.
Benefits
- Weekly pay, paid every Friday.
- Paid sick and vacation time.
- 10 company-paid holidays.
- Medical, dental, and vision options.
- 401(k) with a competitive match.
- Access to the Employee Assistance Program (EAP).
- Discounted pest control services for employees and their friends.
- Competitive pay, with a stated base range of $85,000 to $95,000.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
