Assistant Parking Manager

Platinum Parking•Dallas, TX

1d•Onsite

About The Position

As an Assistant Operations Manager you will oversee all facets of the parking facility and valet operations for Children's Hospital Dallas and Plano Campuses. Duties will include the day to day operations which include employee management, customer relations, cash controls, accounts receivable, facility maintenance, and special projects. Since starting in 1999, Platinum Parking has grown to be one of the leaders in the industry. We now operate over 350 facilities in 12 cities and 7 states. Our growth is a direct result of the hands-on attention to detail that we pay to each and every customer of the facilities we manage. At Platinum Parking, we are committed to creating a space that fosters Diversity, Equity, and Inclusion throughout our team, where all voices are valued and heard. Our diverse workforce vital is a part of our culture. We celebrate our differences and seek opportunities to foster the development and representation of our diverse team. More than words, we believe action is what creates lasting and meaningful change.

Requirements

Parking Facility/Garage experience required
Must be able to speak, read, write and understand English
Proficient in all Microsoft Office programs (Word, Excel, PowerPoint and Outlook) to produce reports and spreadsheets
Ability to calculate basic mathematical figures in excel such as discounts, interest, commissions, proportions, percentages, and area
Ability to read, analyze, and interpret general business documents, procedures or regulations
Ability to effectively write reports, business correspondence, and procedure manuals
Ability to communicate effectively at an expert level both verbally and in written form
Drug test, flu shot, TB testing and background check required

Nice To Haves

Valet experience preferred
College Graduate Preferred

Responsibilities

Assist in cultivating a professional, diverse, and customer-focused team
Ensure that all facilities operate in accordance with company policy and procedures including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations
Ensure that daily operations perform in accordance with company policy by ensuring that each location is properly staffed, has required supplies and has set opening and closing procedures
Manage the business to limit revenue loss, theft or shrinkage of monies or equipment
Assist in collecting, recording and depositing revenues received at the facility
Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and completeness on a daily basis
Gather, review and verify the timely and accurate completion of daily and monthly reports
Promote a work environment that values integrity, problem-solving, collaboration and transparency
Review, screen and respond to email, direct mail and telephone calls. Provide prompt, customer oriented service, resolving any issues without executive management involvement whenever possible.