Parking Assistant - Parking Services

City of Modesto•Modesto, CA

About The Position

The Parking Assistant supports the City of Modesto’s downtown parking operations by assisting visitors, enforcing parking regulations, operating field technology, and helping maintain a safe and welcoming environment. Assignments may include Parking Enforcement Officer, Parking Facility Attendant, Parking Facility Maintenance, and/or Cashier duties. This is an hourly, non-benefited, non-classified, at-will position limited to approximately 19 hours per week or 1,000 hours annually, whichever comes first. Salary incentives include 2.5% for a bachelor’s degree and 5% for a master’s degree. Salary offered depends on the candidate’s experience. The position involves collecting parking fees, enforcing parking regulations, patrolling streets and parking facilities, providing directions, maintaining parking facilities and related records, troubleshooting garage equipment, and providing customer service. Work conditions vary by assignment and may include outdoor work throughout the year, exposure to noise and weather, and remote locations. Occasional overtime, holiday, evening, or weekend work may be required; travel is rare.

Requirements

Ability to understand, follow, and carry out oral and written instructions.
Ability to develop favorable public relations and maintain an appearance that projects a positive image.
Ability to think clearly, quickly, and accurately in emergencies.
Ability to work flexible hours as required, including evenings, weekends, and holidays.
Ability to make basic mathematical calculations, perform basic arithmetic, and make correct change.
Ability to maintain a pleasant and cooperative attitude toward the public and other employees.
Ability to make decisions concerning parking transactions.
Ability to communicate clearly and concisely, orally and in writing, and establish effective working relationships.
Formal or informal education or training sufficient to read and write at a level necessary for acceptable job performance, follow and interpret written instructions, and perform basic arithmetic.
Possession of, or ability to obtain, a valid California driver’s license.
Must be at least 18 years old at the time of appointment.
Subject to an extensive background investigation, including live scan fingerprinting.

Nice To Haves

Some work experience in cash handling, customer service, and/or retail sales is desirable.

Responsibilities

Calculate and collect parking fees at City parking facilities and provide correct change; deposit receipts.
Enforce parking regulations, ordinances, and laws relating to on-street and off-street parking.
Assist in maintaining the cleanliness of off-street parking facilities.
Patrol assigned City streets and parking facilities by three-wheel motorized vehicle, automobile, bicycle, or on foot, identifying and citing vehicles in violation of parking codes.
Provide the public with directions to public buildings, parks, transportation facilities, and other locations.
Operate electronic ticket-writing systems, department-issued PDA devices, and other electronic equipment or devices.
Observe and report faulty parking meters and maintenance or repair needs at parking facilities.
Report urgent problems or unusual occurrences to a supervisor and follow instructions received.
Maintain work-related records, forms, and reports, and secure confidential documents.
Perform basic troubleshooting on garage equipment.
Build and maintain positive working relationships with coworkers, other City employees, and the public through good customer service.
Observe and maintain a safe working environment in compliance with established safety programs and procedures.
Perform related duties as assigned.