Parking Services Specialist
About The Position
The Parking Services Specialist provides administrative and operational support for Parking Services. The role supports daily parking operations through permit and citation administration, customer service, revenue processing, parking system maintenance, compliance monitoring, and operational support. Duties include interpreting parking policies, processing transactions, maintaining records, coordinating towing activities, responding to customer inquiries, and assisting with special events. Performs other duties as needed. The position requires a minimum of two years of experience in customer service, administrative support, cashiering, or a related environment involving public interaction and transaction processing. Experience in parking services, transportation, or a similar operational setting is preferred, as is experience handling cash transactions or working with point-of-sale systems. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. The organization describes itself as a Seventh-day Adventist, faith- and values-based Christian institution.
Requirements
- Minimum two years of experience in customer service, administrative support, cashiering, or a related environment involving public interaction and transaction processing.
- Basic knowledge of customer service practices and administrative procedures.
- Working knowledge of parking policies, permit and citation processes, and general enforcement guidelines.
- Basic understanding of cash handling and revenue processing procedures.
- Familiarity with standard office practices, recordkeeping, and data entry.
- Ability to operate parking management and cashiering systems.
- Ability to read, write legibly, and speak English with professional quality.
- Ability to use a computer, printer, and necessary software, including Word, Excel, Outlook, and PowerPoint.
- Ability to operate and troubleshoot basic office equipment required for the position.
- Ability to communicate positively, effectively, and professionally; remain calm and courteous under pressure; collaborate; and accept direction.
- Ability to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
- Ability to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify workplace sounds; and see adequately to read computer screens and written documents.
- Must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
Nice To Haves
- Experience in parking services, transportation, or a similar operational setting.
- Experience handling cash transactions or working with point-of-sale systems.
Responsibilities
- Provide administrative and operational support for Parking Services.
- Administer parking permits and citations.
- Provide customer service and respond to customer inquiries.
- Process revenue and transactions.
- Maintain parking systems and records.
- Monitor compliance with parking policies and guidelines.
- Interpret parking policies and coordinate towing activities.
- Assist with special events.
- Perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
