Parking Services Specialist

Loma Linda University Health • Loma Linda, CA

22h

About The Position

The Parking Services Specialist provides administrative and operational support for Parking Services. The role supports daily parking operations through permit and citation administration, customer service, revenue processing, parking system maintenance, compliance monitoring, and operational support. Duties include interpreting parking policies, processing transactions, maintaining records, coordinating towing activities, responding to customer inquiries, and assisting with special events. Other duties may be assigned as needed.

Requirements

• At least two years of experience in customer service, administrative support, cashiering, or a related environment involving public interaction and transaction processing.
• Basic knowledge of customer service practices and administrative procedures.
• Working knowledge of parking policies, permit and citation processes, and general enforcement guidelines.
• Basic understanding of cash handling and revenue processing procedures.
• Familiarity with standard office practices, recordkeeping, and data entry.
• Ability to operate parking management and cashiering systems.
• Ability to read, write legibly, and speak English with professional quality.
• Ability to use a computer, printer, and necessary software, including Word, Excel, Outlook, and PowerPoint.
• Ability to operate and troubleshoot basic office equipment required for the position.
• Ability to communicate positively, effectively, and professionally; remain calm and courteous under pressure; collaborate; and accept direction.
• Ability to think critically, manage multiple assignments, organize and prioritize workload, problem-solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
• Ability to distinguish colors as necessary; hear sufficiently for in-person and telephone conversation and workplace sounds; and see adequately to read computer screens and written documents.

Nice To Haves

• Experience in parking services, transportation, or a similar operational setting.
• Experience handling cash transactions or working with point-of-sale systems.

Responsibilities

• Provide administrative and operational support for Parking Services.
• Administer parking permits and citations.
• Respond to customer inquiries and provide customer service.
• Process revenue and transactions.
• Maintain parking systems and records.
• Monitor compliance with parking policies and enforcement guidelines.
• Interpret parking policies.
• Coordinate towing activities.
• Assist with special events.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed