Assistant Office Manager

Ideal Dental • McDonough, GA

9d

About The Position

The Assistant Office Manager supports the Office Manager with daily dental practice operations, helping maintain efficient workflows, manage schedules, promote a positive office culture, and ensure guest satisfaction. The role includes assisting patients with treatment plans and financial barriers, supporting reporting and quality audits, and taking on other duties that contribute to the practice’s success. Travel to newly acquired DeNovo offices may be needed to support integration and operations.

Requirements

• At least 6 months of management experience.
• High school diploma or equivalent.
• Positive attitude and welcoming manner with patients and staff.
• Strong communication and customer service skills.
• Leadership abilities, including leading by example and motivating a team.
• Ability and desire to connect with and serve guests.
• Excellent multitasking and organizational skills, including the ability to stay focused in a fast-paced environment.
• Flexibility to travel to new or acquired DeNovo offices as needed.

Nice To Haves

• Dental experience is preferred.

Responsibilities

• Assist the Office Manager with daily dental office operations and workflows.
• Help resolve patient service issues promptly and professionally to support guest satisfaction.
• Promote a positive, collaborative office environment and support office morale.
• Assist with creating and adjusting staff schedules to meet office and patient needs.
• Support audits of patient accounts to ensure billing and patient information are accurate and current.
• Help patients understand treatment options and address financial concerns or barriers to care.
• Assist with daily and monthly reporting to track office performance goals.
• Perform other duties as needed to support the dental office’s operations and success.
• Travel to newly acquired DeNovo offices as needed to support integration and operations.

Benefits

• Monthly bonus potential.
• Medical insurance.
• Discounted dental benefits for the employee, their spouse, and dependent children.
• Paid holidays.
• Paid Time Off (PTO).
• 401K.
• Employee scholarship program.
• Professional growth and opportunities to expand skills.
• Opportunity to work with cutting-edge technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED