Assistant Office Manager

North American Dental Group•Melbourne, FL

About The Position

The Assistant Office Manager supports the dental practice’s patient-first approach and helps ensure excellent patient care. Working under the direction of the office manager, this role assists with office efficiency and patient documentation, coordinates scheduling, payments, and insurance verification, and fills in for the office manager when needed. The position calls for someone who is professional, organized, outgoing, adaptable, and energetic, and who communicates well with both patients and the team.

Requirements

  • A bachelor’s degree in a related field or four years of related experience.
  • Experience managing in a dental or other fast-paced, highly interactive customer-service environment.
  • Strong computer skills, knowledge of Microsoft Office programs, and the ability to learn new programs.
  • Problem-solving skills, adaptability, dependability, a positive attitude, and effective teamwork and communication skills.

Nice To Haves

  • Experience with Medicare, Medicaid, or other insurance.

Responsibilities

  • Assist with patient chart audits to ensure proper documentation and consistency with patients’ treatment plans.
  • Coordinate scheduling, payments, and insurance verification.
  • Work collaboratively and communicate effectively in a fast-paced atmosphere under the direction of the office manager.
  • Fill in for the office manager when needed.
  • Help improve office efficiency and build positive relationships with patients and team members.

Benefits

  • Competitive paid time off for full-time and part-time team members, increasing with career growth.
  • Comprehensive benefits package, including 401k.
  • Career growth opportunities and continuing education.
  • An atmosphere that supports freedom and individuality.
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