Assistant Office Manager

Caresense Home Health • Montgomeryville, PA

12d

About The Position

The Assistant Office Manager oversees daily operations for CareSense Health’s Lansdale office to ensure compliance with company policies and regulatory requirements. The role directly supervises local Staffing Coordinators and entry-level clerical staff, and supports the supervision and scheduling of field staff. The Assistant Office Manager reports to the Regional Manager and assists the Director of Nursing with compliance-related tasks.

Requirements

• High school diploma or GED.
• Reliable transportation.
• Strong communication, organization, and problem-solving skills.
• Observant and detail-oriented.
• Ability to complete tasks thoroughly and promptly and prioritize tasks.
• Conflict-resolution skills.

Nice To Haves

• College degree preferred.
• Prior leadership or management experience strongly preferred.
• Experience with HHAeXchange, JotForm, or BOX.

Responsibilities

• Oversee daily office operations, including staffing and scheduling needs and EVV compliance.
• Monitor and assist Staffing Coordinators in addressing field staff punctuality, attendance, and other performance concerns.
• Supervise and assist Staffing Coordinators with recruitment and admission processes to support company growth.
• Assist with creating, maintaining, and auditing client and caregiver records.
• Train, coach, and guide direct reports.
• Assist with main-line call coverage, facilitate communication across departments, and elevate concerns to leadership.
• Perform supervisory tasks, including performance management and corrective action.
• Assist the Director of Nursing with compliance-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED