Assistant Office Manager

Eye Care Partners Career Opportunities • Phoenix, AZ

8d • Onsite

About The Position

The Assistant Office Manager is a highly engaged leader with strong business acumen who helps develop a patient-focused, goal-oriented team. The role supports the Office Manager in leading the office, executing daily operations, and delivering the Total Patient Experience. The Assistant Office Manager maintains working relationships with affiliated doctors, supports and coaches team members, and responds to team member and patient questions when the Office Manager is absent. The position is with Nationwide Vision, an EyeCare Partners-affiliated practice, in Phoenix, Arizona.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable result on a background check as required by state.
• Must provide proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Able to perform the role’s physical requirements, including walking, sitting, standing, bending, stooping, reaching, handling items up to 25 pounds, and using hands and technology.

Nice To Haves

• Previous medical office experience preferred.
• Previous leadership experience strongly preferred.
• ABO and NCLE certifications preferred, but not required.

Responsibilities

• Effectively execute the Total Patient Experience (TPE).
• Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
• Enforce corporate policies and procedures.
• Motivate team members by staying positive and communicating changes or news supportively and constructively.
• Assist with day-to-day office operations, including monitoring and assisting with office flow, supply inventory, and team member training.
• Assist in leading the office by guiding the team toward success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions when the Office Manager is absent.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED