Assistant Office Manager

HR One•Liverpool, NY

1d•$54,000 - $69,000

About The Position

Peterson HVAC and Plumbing is seeking a highly organized, proactive, and detail-oriented Assistant Office Manager to help coordinate daily projects, service operations, purchasing, scheduling, documentation, and administrative processes. The role connects ownership, managers, technicians, vendors, and customers to help projects move efficiently from scheduling through completion and invoicing. The ideal candidate is organized, follows through on details, communicates comfortably across the organization, and can manage multiple priorities in a fast-paced environment. Experience in HVAC, plumbing, construction, home services, or related industries is preferred but not required. The position offers a salary of $54,000–$69,000 annually, depending on experience, and may offer long-term growth and advancement into a leadership role.

Requirements

Highly organized and detail-oriented.
Proactive, with strong follow-through on commitments.
Comfortable communicating with employees at all levels of the organization.
Strong technology and software skills.
Able to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience in HVAC, plumbing, construction, home services, or a related industry is preferred but not required.
Interest in long-term growth and advancement into a leadership role.

Responsibilities

Monitor the status of service calls, maintenance agreements, and installation projects.
Follow up with managers, technicians, vendors, and customers to keep projects on track.
Coordinate material orders, equipment deliveries, and vendor communications.
Assist in tracking job progress from scheduling through invoicing.
Help ensure paperwork, documentation, and customer records are completed accurately.
Support operational reporting and project tracking.
Work with ownership and management to identify and resolve operational bottlenecks.
Help maintain accountability for deadlines, follow-up items, and project milestones.
Support office operations and help improve processes and efficiencies.
Use technology and software systems to maintain accurate information and reporting.