Assistant Office Manager

eyecarecenter • Winston-Salem, NC

7d

About The Position

The Assistant Office Manager is a highly engaged leader with business acumen who focuses on developing a patient-focused, goal-oriented team. This role helps execute daily office operations, supports the team through coaching and guidance, and handles team member and patient questions when the Office Manager is absent.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable result on a background check as required by the state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to perform the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds.

Nice To Haves

• Previous medical office experience.
• Previous leadership experience.
• ABO and NCLE certifications.

Responsibilities

• Execute the Total Patient Experience (TPE) effectively.
• Develop and maintain a good working relationship with the doctor or doctors associated with the office.
• Enforce corporate policies and procedures.
• Motivate team members by staying positive and communicating changes or news supportively and constructively.
• Assist with day-to-day office operations, including monitoring and supporting office flow, supply inventory, and team member training.
• Guide and support the office team toward success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the Office Manager’s absence.

Benefits

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• Paid time off (PTO)
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED