Assistant Office Manager

Southeastern Computer Associates, LLC•Kennesaw, GA

20d•$35,000 - $48,000

About The Position

The Assistant Office Manager supports the Business Operations Manager with administrative, bookkeeping and accounting, and human resources responsibilities to help the organization’s business operations function efficiently and accurately. The role maintains office systems and services, manages records and financial data, supports payroll and budgeting, and assists with employee onboarding, offboarding, and benefits processes. It also involves communicating with visitors, clients, vendors, team members, management, and third-party accountants; maintaining internal processes and documents; and supporting client service and office efficiency.

Requirements

Strong interpersonal skills, including written and oral communication, active listening, and customer and team support.
Ability to manage time effectively, multitask, adapt quickly to change, and complete tasks accurately.
Ability to use email, word-processing, financial spreadsheet, and presentation tools.
Ability to learn and demonstrate knowledge of the organization’s products and services and applications used within the organization.
Demonstrated experience with accounting and bookkeeping resources, concepts, and practices.
Self-motivation and ability to work in a fast-moving, dynamic environment.
Strong attention to detail, organizational, presentation, and customer service skills.
Strategic planning skills, including the ability to plan ahead over a 6–24-month time span.
Ability to work in a team environment and communicate professionally and effectively.

Nice To Haves

QuickBooks experience; experience with other accounting or bookkeeping tools is also beneficial.
ConnectWise experience; experience with another ticketing platform is also beneficial.
ADP experience; experience with another HR or ERP platform is also beneficial.
Associate or bachelor’s degree in business is preferred; relevant work experience is also valued.

Responsibilities

Maintain office systems and organize office operations and procedures, including correspondence, filing, supply requisitions, and clerical functions.
Prepare payroll and maintain office services and records.
Record financial transactions; maintain records; verify financial data; and update financial statements.
Record and maintain business income and expenditures in accordance with company procedures and government requirements.
Perform employee onboarding and offboarding tasks and support benefits analysis, selection, and enrollment.
Define procedures for records retention, protection, retrieval, transfer, and disposal.
Plan and implement office systems and layouts and coordinate equipment procurement.
Design and implement office policies, establish standards and procedures, measure results, and make adjustments as needed.
Review and analyze special reports, summarize information, identify trends, and keep executives, management, and third-party accountants informed.
Prepare an annual budget, schedule expenditures, analyze variances, and initiate corrective actions.
Communicate effectively with team members and clients; identify opportunities for improvement and suggest changes.
Keep clients and vendors informed about issues, progress, impending changes, agreed outages, billing adjustments, and outstanding balances.
Develop knowledge of the service catalog and how it relates to customer needs.
Document internal processes and procedures related to the role.
Enter time and expenses as they occur and account for billable and non-billable time through a ticketing system.
Improve client service, perception, and satisfaction, and maintain professional relationships with clients, vendors, and team members.
Maintain the confidentiality of sensitive financial and human resources data.
Perform other administrative and support tasks as required or requested.