Assistant Neighborhood Sales Manager (Assistant New Home Specialist) (Ocean Isle, NC)
About The Position
The Assistant Neighborhood Sales Manager (also called Assistant New Home Specialist) supports the Neighborhood Sales Manager in preparing and maintaining the model home or sales office and helping the neighborhood achieve its sales goals. The role involves welcoming prospects and appointments, understanding customers’ home-search priorities, showing available homes, and providing high-quality customer service throughout the buying process. The assistant also helps buyers with questions about home progress and loan information, keeps sales and marketing materials stocked and accurate, and coordinates neighborhood announcements with corporate marketing. The position includes submitting home listings to StanleyMartin.com and the MLS. The typical day begins between 9 and 10 a.m. in the assigned model home or sales office.
Requirements
- Motivation by friendly competition and achieving sales goals.
- Active listening, confidence, and respect when communicating with others.
- Previous experience using a customer-service approach at work.
- Eagerness and ability to learn new technology quickly.
- Attention to detail when reviewing marketing materials and sales contracts.
- Organization skills to track prospect outreach and sales needs.
- Ability to think critically about situations.
- Ability to work until 6 p.m. and on weekends.
- Proficiency with software systems, including Microsoft Office.
Responsibilities
- Support the Neighborhood Sales Manager in setting up and maintaining the sales office for success.
- Greet prospects and appointments at the model home and learn about their home-search priorities.
- Show available homes to prospective buyers.
- Stock brochure materials and keep sales and marketing materials organized.
- Audit sales and marketing materials, including website details, for accuracy.
- Communicate with customers weekly about questions concerning home progress, loan information, and other parts of the buying process.
- Coordinate with corporate marketing to announce upcoming neighborhood events and updates to prospective homebuyers.
- Submit home listing information to StanleyMartin.com and the MLS.
- Help ensure the neighborhood looks presentable and provide high-quality customer service while supporting neighborhood sales goals.
- Learn the responsibilities of a Neighborhood Sales Manager and the Stanley Martin Way.
Benefits
- Access to health care options through Aetna, MetLife, and EyeMed.
- Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
- Employee-paid life insurance, Legal Resources, and Aflac supplemental options.
- 401(k) with up to $5,000 employer match.
- Health Savings Account (HSA).
- Three weeks of paid parental leave.
- Flexible Spending Account (FSA) for dependent care.
- 12 weeks of paid maternity leave through the Short-Term Disability Plan.
- Mental health resources and support services through the Employee Assistance Program.
- Tuition and certification reimbursement.
- 15 days of vacation, increasing with tenure, and 6 days of paid sick leave.
- No-cost coverage for identity theft or travel mishaps.
- Discounts on Stanley Martin homes and partner mortgage, title, and Verizon cell phone services.
- Early paycheck access through Dayforce Wallet.
- Giving Back Program, including up to $250 in charitable matching and 8 hours of leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
