Assistant Neighborhood Sales Manager (Assistant New Home Specialist) (New Bern & Morehead City, NC)

Stanley Martin Homes•Morehead City, NC

22h•Onsite

About The Position

The Assistant Neighborhood Sales Manager (ANSM), also referred to as Assistant New Home Specialist, supports the Neighborhood Sales Manager and helps the assigned neighborhood achieve its sales goals. The role is based in a model home or sales office, with the workday starting between 9 and 10 a.m. The ANSM welcomes prospects and appointments, learns about buyers’ needs, shows available homes, and provides customer service throughout the homebuying process. This includes weekly customer conversations about home progress, loan information, and other questions. The ANSM also maintains the sales office and its materials, audits sales and marketing information—including the website—for accuracy, and coordinates with corporate marketing to promote neighborhood events. The role submits home listing information to StanleyMartin.com and the MLS and helps ensure the neighborhood is presented well. It is suited to someone eager to learn the Neighborhood Sales Manager role, the Stanley Martin Way, and the company’s mission, vision, and values.

Requirements

Motivated by friendly competition and achieving sales goals.
Demonstrates active listening, confidence, and respect when communicating.
Has used a customer-service approach in previous work.
Eager and able to learn new technology quickly.
Detail-oriented when reviewing marketing materials and sales contracts.
Organized in tracking prospect outreach and sales needs.
Able to think critically about situations.
Able to work until 6 p.m. and on weekends.
Proficient with software systems, including Microsoft Office.

Responsibilities

Support the Neighborhood Sales Manager in setting up the sales office for success.
Greet prospects and appointments at the model home or sales office.
Learn what matters to prospective buyers in their home search and show available homes.
Maintain and stock brochures and other sales materials.
Audit sales and marketing materials, including the website, for accuracy.
Contact customers weekly to answer questions about home progress, loan information, and other aspects of the buying process.
Coordinate with corporate marketing to announce neighborhood events and updates to prospective homebuyers.
Submit home listing information to StanleyMartin.com and the MLS.
Help ensure the neighborhood looks appealing and deliver high-quality customer service while contributing to neighborhood sales goals.

Benefits

Health care options through Aetna, MetLife, and EyeMed.
Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
Employee-paid life insurance, Legal Resources, and Aflac supplemental options.
401(k) with up to a $5,000 employer match.
Health Savings Account (HSA).
Three weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
Twelve weeks of paid maternity leave through the Short-Term Disability Plan.
Employee Assistance Program with free and low-cost mental health resources and support services.
Tuition and certification reimbursement.
Fifteen vacation days, increasing with tenure, and six days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on Stanley Martin homes and partner mortgage, title, and Verizon cell phone services.
Early paycheck access through Dayforce Wallet.
Giving Back Program, including up to a $250 match and eight hours of leave.