About The Position

Stanley Martin Homes is hiring a Neighborhood Sales Manager (New Home Specialist) to lead sales activities for a neighborhood in Winnabow, North Carolina. The role designs and implements sales strategies to meet or exceed sales objectives, develops relationships with prospective homebuyers, and guides clients through the full sales journey while following the company’s sales and homebuyer experience processes. The manager collaborates with the Neighborhood Construction Manager and New Home Consultants, monitors market trends and competitors, and conducts market research. The position also ensures point-of-sale and marketing materials are accurate and current, tracks leads, follow-ups, and closed deals in CRM software, and promptly addresses customer concerns. The role promotes First Heritage Mortgage as the lender of choice and is expected to maintain a minimum capture rate of 80%.

Requirements

  • At least three years of proven experience in new home sales for a production builder.
  • Available to work weekends.
  • Able to collaborate in a team environment.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Organized and detail-oriented, and able to complete tasks effectively and on time using necessary technical tools.
  • Able to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%.
  • Strong negotiation and problem-solving abilities.
  • Clear communication skills and ability to build strong internal and external relationships.
  • Able to maintain complete data tracking.

Responsibilities

  • Design and implement sales strategies to achieve and surpass sales objectives.
  • Cultivate and maintain relationships with prospective homebuyers.
  • Guide clients through the entire sales journey while following sales and homebuyer experience processes.
  • Collaborate with the Neighborhood Construction Manager and New Home Consultants.
  • Conduct market research and stay informed about market trends and competitors.
  • Ensure point-of-sale and marketing materials are accurate, current, and compelling.
  • Maintain precise records of sales activities, including leads, follow-ups, and closed deals, in CRM software.
  • Promptly address customer concerns and issues and deliver outstanding customer service.
  • Promote and advocate for First Heritage Mortgage as the lender of choice.

Benefits

  • Health care options through Aetna, MetLife, and EyeMed.
  • Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
  • Employee-paid life insurance, Legal Resources, and Aflac supplemental options.
  • 401(k) with up to a $5,000 employer match.
  • Health Savings Account (HSA).
  • Three weeks of paid parental leave.
  • Flexible Spending Account (FSA) for dependent care.
  • Twelve weeks of paid maternity leave through the Short-Term Disability Plan.
  • Employee Assistance Program with free and low-cost mental health resources and support services.
  • Tuition and certification reimbursement.
  • 15 days of vacation, increasing with tenure, and six days of paid sick leave.
  • No-cost coverage for identity theft or travel mishaps.
  • Discounts on purchasing a Stanley Martin home and discounts with mortgage, title-service, and Verizon partners.
  • Early paycheck access through Dayforce Wallet.
  • Giving Back Program, including up to a $250 match and eight hours of leave.
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