Customer Service Rep(08950) Ocean Isle Beach, NC

Domino's Franchise • Ocean Isle Beach, NC

9h • Onsite

About The Position

The Customer Service Representative (CSR) is an in-store, front-line customer-care role in Store Operations. CSRs take customer orders, assist with pizza making, and help maintain a clean customer area. The position offers training and support, flexible hours, and opportunities for career progression.

Requirements

• Have an exceptional and positive attitude.
• Be at least 16 years of age.
• Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Be able to enter orders using a computer keyboard or touch screen.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-Team Members to process orders over the phone and in person.
• Be able to talk and hear on the telephone.
• Have near- and mid-range vision for most in-store tasks and depth perception.
• Differentiate between hot and cold surfaces.
• Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Stand for long periods of time; most tasks are performed from a standing position.

Responsibilities

• Take customer orders over the phone and in person.
• Greet customers within 10 seconds.
• Build relationships with customers.
• Upsell products.
• Handle cash.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.

Benefits

• Greater variety
• Smaller teams
• Flexible hours
• Fast career progression
• Training opportunities and rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed