Customer Service Rep(08966) Wallace, NC

Domino's Franchise • Wallace, NC

7h • Onsite

About The Position

The Customer Service Representative (CSR) provides front-line customer care in a Domino’s store and also assists with pizza making. The role involves taking and processing orders, welcoming customers, building customer relationships, upselling, handling cash, maintaining a clean customer area, and helping Pizza Makers with toppings and dough. The position offers training and opportunities for career progression.

Requirements

• Must be at least 16 years of age.
• Have an exceptional and positive attitude.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Be able to use a computer keyboard or touch screen to enter orders.
• Comprehend and give correct written instructions.
• Talk and hear on the telephone.
• Have near- and mid-range vision for most in-store tasks and depth perception.
• Differentiate between hot and cold surfaces.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Be able to stand for long periods; most tasks are performed from a standing position.

Responsibilities

• Take customer orders over the phone and in person.
• Greet customers within 10 seconds and build relationships with them.
• Upsell products.
• Handle cash and make correct monetary change.
• Keep the customer area clean.
• Assist Pizza Makers with toppings and dough.
• Enter and process orders using a computer keyboard or touch screen.
• Communicate with customers and co-Team Members to process orders.

Benefits

• Flexible hours
• Fast career progression
• Training opportunities and rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed