Customer Service Rep(08845) - 4445 NC-49

Domino's•Harrisburg, NC

2d•$10 - $12

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, North Carolina, is hiring a Customer Service Representative for a store role. The representative serves as a customer-facing voice of the company, taking orders, answering questions, and helping ensure positive customer experiences. The role also includes making pizzas according to Domino’s standards, maintaining a clean and professional appearance in accordance with the dress code, and working efficiently in a fast-paced environment. The company describes its principles as the Golden Rule, Teamwork, and Enthusiasm, and offers opportunities for employees to grow into management or ownership paths.

Requirements

Positive attitude and enthusiasm for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Ability to maintain Domino’s appearance standards and follow its pizza-making procedures.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent customer service and maintain a positive attitude.
Answer customer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and helpfully.
Work with the team to support smooth store operations and customer satisfaction.
Make pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and follow the Domino’s dress code.