Customer Service Rep(05916) - 2785 Hwy 49

Domino's Franchise•Florence, MS

About The Position

As a Domino’s Pizza Customer Service Representative, you are the first point of contact for customers who call the store. Professionalism and optimism help create a pleasant customer experience. The role includes training on the store’s computer system, working with customers, taking orders, preparing products, maintaining store cleanliness, and operating store equipment. The position offers variable hours that may vary by week and competitive pay.

Requirements

  • Be at least 16 years old; a work permit may be required in some areas.
  • Show willingness to learn.
  • Have strong communication and basic math skills, including the ability to count change.
  • Be outgoing and have a positive, upbeat attitude with strong communication and verbal skills.
  • Be able to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

  • Create a fun, happy, and exciting environment for customers while taking orders.
  • Uphold and represent the brand image.
  • Keep the store clean and sanitized for team members and customers.
  • Help prepare products to the required standard.
  • Develop organizational and inventory skills.
  • Provide excellent customer service.
  • Use time-management and multitasking skills in a competitive work environment.
  • Use advanced equipment and technology in the store.
  • Take ownership of resolving problems.
  • Operate all equipment inside the store.

Benefits

  • Flexible hours.
  • Product discounts.
  • Competitive pay.
  • Medical, dental, and vision insurance available to CSRs who average 30 or more hours per week during a designated 12-month measurement period.
  • Opportunity to develop team-building, problem-solving, and other skills for the future.
  • Opportunity to give back to the community through partnerships and donations.
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