Customer Service Rep(05876) - 4388 Montgomery Hwy
About The Position
The Customer Service Rep serves customers in person and over the phone, helps prepare and make pizzas, handles cash, and maintains food quality, hygiene, and cleanliness. The role includes operating store equipment, stocking ingredients and supplies, preparing products, processing orders, taking inventory, and completing related paperwork. Team members receive in-store training and support from a manager or teammate. The position may be part-time or full-time, and the posting describes opportunities to advance from customer service to management and franchise ownership.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
Responsibilities
- Demonstrate a friendly, positive attitude and provide great customer service.
- Take and process orders over the phone and in person.
- Address customer concerns.
- Handle cash and make correct monetary change.
- Upsell products.
- Make pizzas and prepare other products.
- Maintain food and portion control, hygiene, and food safety.
- Perform general cleaning duties and clean equipment and the facility approximately daily.
- Operate all equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
