Customer Service Rep (01433) - 5400 Preston Hwy

Domino's Franchise • Louisville, KY

1d • Onsite

About The Position

We are looking for a friendly and efficient Customer Service Representative at the 5400 Preston Hwy location in Louisville, United States. As the face of the company, this role helps ensure customer satisfaction and maintain the company’s reputation for excellent service. The representative serves customers in person and by phone, processes orders and payments, prepares food, supports inventory needs, and works with colleagues to keep operations running smoothly. The role requires following company policies, food safety regulations, and quality standards, as well as participating in ongoing training.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal and written communication abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills for operating point-of-sale systems.
• Ability to follow directions and adhere to company procedures.
• Flexibility to work various shifts, including weekends and holidays.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Cash handling experience and basic math skills.
• Attention to detail and commitment to accuracy in order taking and food preparation.
• Team-oriented mindset and willingness to assist colleagues as needed.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Previous customer service experience is a plus; training may be provided.

Responsibilities

• Greet customers warmly and handle inquiries and orders professionally.
• Take phone and in-person orders accurately and efficiently.
• Process cash and credit card transactions.
• Prepare food items according to company standards.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Address customer concerns and resolve issues promptly and courteously.
• Assist with inventory management and restocking as needed.
• Adhere to company policies, food safety regulations, and quality control standards.
• Participate in ongoing training to improve product knowledge and customer service skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed