About The Position

The Assistant Neighborhood Sales Manager (Assistant New Home Specialist) supports the Neighborhood Sales Manager in preparing and maintaining the model home or sales office and helping the neighborhood meet its sales goals. The role greets prospects and appointments, learns about their home-search priorities, and shows available homes. It also helps keep sales and marketing materials organized and accurate, including auditing the website and stocking brochures. The position provides customer support throughout the homebuying process, including weekly conversations about home progress, loan information, and other questions. The Assistant Neighborhood Sales Manager works with corporate marketing to communicate neighborhood events and submits home listings to StanleyMartin.com and the MLS. The role focuses on maintaining an appealing neighborhood and delivering high-quality customer service while supporting sales goals.

Requirements

  • Motivated by friendly competition and achieving sales goals.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Previous work experience using a customer-service approach.
  • Eager and able to learn new technology quickly.
  • Detail-oriented when reviewing marketing materials and sales contracts.
  • Organized and able to track prospect outreach and sales needs.
  • Able to think critically about situations.
  • Able to work until 6 p.m. and on weekends.
  • Proficient with software systems, including Microsoft Office.

Responsibilities

  • Set up the model home or sales office for success in support of the Neighborhood Sales Manager.
  • Greet prospects and appointments at the model home, learn about their home-search priorities, and show available homes.
  • Organize and stock brochure materials and audit sales and marketing materials, including website details, for accuracy.
  • Contact customers weekly to answer questions about home progress, loan information, and other aspects of the buying process.
  • Coordinate with corporate marketing to announce neighborhood events and happenings to prospective homebuyers.
  • Submit home listing information to StanleyMartin.com and the MLS.
  • Help maintain the appearance of the neighborhood and provide high-quality customer service while supporting neighborhood sales goals.
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