About The Position

The Assistant Neighborhood Sales Manager (also referred to as Assistant New Home Specialist) supports the Neighborhood Sales Manager in preparing and maintaining the sales office and helping the neighborhood achieve its sales goals. The role is based in an assigned model home or sales office, with the day typically starting between 9 and 10 a.m. The position involves greeting prospects and appointments, learning about buyers’ home-search priorities, and showing available homes. The Assistant Neighborhood Sales Manager maintains brochures and sales and marketing materials, checks their accuracy—including information on the website—and helps homebuyers throughout the purchasing process. The role also includes weekly customer communications about home progress, loan information, and other questions; coordinating with corporate marketing to publicize neighborhood events; and submitting home listings to StanleyMartin.com and the MLS. The position emphasizes high-quality customer service, keeping the neighborhood presentable, and learning the skills needed to become a Neighborhood Sales Manager.

Requirements

  • Ability to work until 6 p.m. and on weekends.
  • Proficiency with software systems, including Microsoft Office.
  • Strong customer service and relationship-building skills.
  • Active listening, confidence, and respect when communicating with others.
  • Motivation by friendly competition and achieving sales goals.
  • Eagerness to learn new technology quickly.
  • Attention to detail when reviewing marketing materials and sales contracts.
  • Organization skills to track prospect outreach and sales needs.
  • Ability to think critically about situations.
  • Eagerness to learn the Neighborhood Sales Manager role and the Stanley Martin Way.

Responsibilities

  • Support the Neighborhood Sales Manager in setting up and maintaining the sales office for success.
  • Greet prospects and appointments at the model home and learn about their home-search priorities.
  • Show available homes to prospects.
  • Assemble and stock brochure materials and keep sales and marketing materials in order.
  • Audit sales and marketing materials, including website information, for accuracy.
  • Communicate with customers each week about home progress, loan information, and other questions during the buying process.
  • Coordinate with corporate marketing to announce neighborhood events and happenings to prospective homebuyers.
  • Submit home listing information to StanleyMartin.com and the MLS.
  • Help ensure the neighborhood looks presentable and provide high-quality customer service while contributing to neighborhood sales goals.
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