Assistant Manager

Freddy's Frozen Custard & Steakburgers • Snellville, GA

3d

About The Position

The Assistant Manager is a key member of the restaurant Leadership Team, working with the Restaurant Operating Partner to manage daily operations and deliver made-to-order food and exceptional hospitality. The role involves coaching and developing team members, motivating the team, building relationships with guests, and helping the restaurant meet objectives through key performance indicators such as sales, guest count, profitability, hospitality, safety, cleanliness, food costs, and labor costs.

Assistant Managers help train and develop team members so shifts run smoothly, with an emphasis on speed of service, hospitality, safety, and cleanliness. They contribute to recruiting and retaining team members through effective leadership, coaching, and recognition. They also help create a welcoming restaurant for guests and a positive work culture where team members enjoy working.

Requirements

• Must be at least 18 years old.
• Prior restaurant and/or hospitality experience.
• Hospitality focus and strong communication skills.
• Ability to help build a team and mentor team members for success.
• Ability to learn new skills and demonstrate a self-starting personality.
• Ability to maintain a professional appearance and manners.
• Availability to work a variety of hours, including days, nights, and weekends.

Nice To Haves

• Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.

Responsibilities

• Help manage the restaurant’s daily operations in partnership with the Restaurant Operating Partner.
• Lead, motivate, coach, and develop team members.
• Help achieve restaurant objectives, including sales, guest count, profitability, hospitality, safety, cleanliness, food costs, and labor costs.
• Train and develop team members to support smooth shifts and strong speed of service, hospitality, safety, and cleanliness.
• Support recruiting and retaining team members through effective leadership, coaching, and recognition.
• Build relationships with guests and help deliver exceptional hospitality and high-quality, made-to-order menu items.
• Help create a positive work culture and an inviting restaurant environment.

Benefits

• Opportunities to advance and grow, with a promote-from-within culture.
• Casual workplace with a company-supplied shirt and hat.
• Competitive wages based on experience, with growth opportunities.
• Great meal discounts.
• Flexible schedules.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed