Full-Time Assistant Manager

Cinemark•Fort Collins, CO

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and deliver inspirational training to employees. The role follows the direction of the General Manager and supports the General Manager’s decisions when communicating with staff. After completing the Management Accreditation Program and working for a minimum of six months, an Assistant Manager may progress to Senior Assistant Manager and then Theatre Manager or General Manager.

Requirements

Must be at least 18 years of age.
Complete the three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Demonstrate an energetic and friendly attitude during each shift and provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of varied ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively in a team environment and independently, and take and follow direction.
Respond with a sense of urgency.
Demonstrate excellent time management, organizational skills, and attention to detail.
Be able to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 lbs; frequently stand, walk, and reach around the theatre; and stand for extended periods.
Be able to work in a moderate-to-high noise environment at times.

Nice To Haves

High school diploma or GED; preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions in communications with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark’s policies and procedures, and enforce them fairly and consistently with Team Members.
Report Employee relations issues to the General Manager, or follow the stated reporting process when the General Manager is absent.
Follow the Employee Relations Reporting Protocol and uphold the expected work ethic and code of conduct.
Consistently identify and sanitize high-contact areas used by employees and Guests.
Properly use Personal Protective Equipment while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Address safety or security issues, including trip hazards, lighting, and suspicious persons.
Perform other work-related duties as assigned.