FULL TIME Assistant Manager

Regal Theatres • Nashville, TN

6d

About The Position

The Assistant Manager is a salaried? hourly employee whose primary function is to operate and supervise a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role oversees theatre operations, employee development, guest satisfaction, safety and risk management, financial accountability, inventory, maintenance, marketing, and showtime scheduling. The Assistant Manager also performs staff duties as needed and works under the direction or oversight of the General Manager or other senior management for certain personnel matters.

The position requires completion or progress toward the management certification program, and review and understanding of the ROM. Employees must read and understand required training materials, including topics such as sexual harassment and discrimination. Where applicable, employees whose duties include selling or serving alcohol must meet the legal age requirement, complete required state or local training and certification, and complete Regal Responsible Beverage Server training.

Requirements

• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
• Good public speaking skills and effective oral and written communication with employees, vendors, corporate staff, and others.
• Ability to listen effectively, respond clearly and directly, and explain information to others.
• Ability to perform calculations accurately and quickly and identify and correct errors.
• Ability to identify problems, gather relevant information, consider possible causes and alternatives, draw evidence-based conclusions, and recommend solutions.
• Ability to act with minimal supervision, perform under pressure or opposition, and take initiative beyond what is specifically called for.
• Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, use tools and equipment with dexterity, and perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and coworkers, while showing sensitivity to others’ feelings.
• Ability to establish goals, manage time, and set priorities to achieve objectives.
• If theatre duties include selling or serving alcohol: meet the legal age requirement, complete legally required state or local training, obtain required certification, and complete Regal Responsible Beverage Server training through Regal Online University.
• Read and understand required training materials, including materials covering sexual harassment and discrimination.
• Meet the physical demands of the role, including regularly lifting up to 60 pounds.

Responsibilities

• Maintain regular and consistent attendance and uphold and administer theatre policies.
• Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
• Operate theatre projection and audio-visual hardware and software, handle film, and perform required maintenance. Maintain working knowledge of booth and projection systems, programming, TMS operation, and related projection skills.
• Keep required alcohol certifications and training current where applicable.
• Monitor employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction and comply with the dress code.
• Count, deposit, and reconcile daily receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
• Interview, hire, schedule, coach, counsel, and suspend cast members with General Manager or senior-management oversight; terminate employees after conferring with the Human Resources Manager.
• Administer applicable paperwork and uphold company Human Resources policies.
• Control costs and direct operating expenses; purchase and order concession and café stock and other supplies; oversee related inventory and auditing processes.
• Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
• Market and promote feature film engagements, schedule movie showtimes, and deliver showtimes to appropriate channels on time.
• Carry out additional duties assigned by the General Manager or another senior manager.
• Supervise employees in accordance with company policies and applicable laws, including assigning and directing work, appraising performance, rewarding employees, addressing complaints, resolving problems, and disciplining employees under the direction of the General Manager or senior manager.
• As directed by the General Manager, interview and hire employees.

Benefits

• Medical and prescription coverage with company contributions toward the cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• 401(k) plan with company match for eligible team members age 21 or older who have completed six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed