Full-Time Assistant Manager

Cinemark•Watchung, NJ

10d•$20 - $21

About The Position

Cinemark Assistant Managers assist with the overall operation of a theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments so they can provide support where needed and deliver inspirational training to employees. After completing the Management Accreditation Program and working for at least six months, an Assistant Manager may advance to Senior Assistant Manager and then to Theatre Manager or General Manager.

Requirements

Must be at least 18 years of age.
High school diploma or G.E.D. preferred.
Complete Management Foundations, Annual Certifications, and MAP Core courses within Cinemark’s Management Accreditation Program.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Demonstrate an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of all ages, genders, and personalities, and effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate excellent time management, organizational skills, and attention to detail.
Be able to train and lead others.
Be able to resolve conflict.

Nice To Haves

High school diploma or G.E.D.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist in preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark policies and procedures, and enforce them fairly and consistently with Team Members.
Report employee relations issues to the General Manager, or, in the GM’s absence, through the designated reporting channel.
Follow the Employee Relations Reporting Protocol and uphold the required work ethic and code of conduct.
Consistently identify and sanitize employee and guest high-contact areas.
Properly use Personal Protective Equipment while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Address safety or security issues, such as trip hazards, lighting, or suspicious persons.
Perform other work-related duties as assigned.