Full-Time Assistant Manager

BoxLunch & Hot Topic•Raleigh, NC

About The Position

Hot Topic is seeking a Full-Time Assistant Manager to support the Store Manager in leading the store and achieving sales objectives, including sales targets and comp sales goals. The Assistant Manager helps recruit, develop, and retain a collaborative team; creates customer engagement by promoting new products and services; and supports an operationally sound, customer-first business. The role includes monitoring loss prevention, payroll hours, and associate schedules; communicating with retail leadership and headquarters partners; using sales reports to guide strategy; merchandising the store using planograms; and launching promotions on time. In partnership with the Store Manager, the Assistant Manager develops a high-performing, customer-focused team.

Requirements

  • At least 1–2 years of retail store management experience.
  • Experience leading teams to success.
  • Communication, recruiting, operations, and team-development skills, including payroll, reporting, scheduling, and merchandising.
  • Time management, professionalism, and a drive to develop employees.
  • High school diploma or GED equivalent.
  • Ability to adapt to a fast-changing retail environment.
  • Ability, with or without reasonable accommodation, to navigate the store, use approved store equipment to merchandise products, and pack and unpack boxes weighing up to 50 pounds.

Nice To Haves

  • A degree is preferred but not required.
  • Interest in music and pop culture.

Responsibilities

  • Support the Store Manager in achieving the sales plan and comp sales goals.
  • Help recruit, develop, and retain a collaborative, passionate store team.
  • Promote new products and use social media, BOPIS, and curbside pickup to create customer engagement.
  • Provide leadership in operating the business, balancing operations, delegation, autonomy, and customer-first selling practices.
  • Monitor shrink and loss prevention, payroll hours, and associate schedules.
  • Communicate collaboratively with retail leadership and headquarters partners about trends and customer feedback.
  • Run sales reports and use data to guide strategies for meeting sales targets.
  • Merchandise the store using planograms as a guide and launch promotions on time.
  • Develop associates in partnership with the Store Manager to build a high-performing, customer-focused team.
  • Navigate the store, merchandise products using approved store equipment, and pack and unpack merchandise boxes weighing up to 50 pounds.
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