FULL TIME Assistant Manager

Regal • Nashville, TN

7d

About The Position

The Assistant Manager is an hourly employee whose primary function is to operate and supervise a theatre and its employees, representing Regal consistently with its mission statement and policies. The role includes supervising, training, and developing employees; performing staff positions as needed; maintaining guest satisfaction; and supporting theatre operations, safety, financial accountability, staffing, inventory, maintenance, marketing, and show scheduling. The Assistant Manager directly supervises an unspecified number of employees and carries out supervisory responsibilities under Regal policies and applicable laws, with certain personnel decisions directed or overseen by the General Manager or senior management.

The position requires regular and consistent attendance, compliance with theatre policies and dress code, and completion or active progress in the management certification program. The employee must review and understand the ROM and read and understand training materials on topics such as sexual harassment and discrimination. Where applicable, the employee must maintain required alcohol certification and training.

The listed pay scale is $21.50. Full-time employees are eligible for medical and prescription coverage, company-paid life and disability insurance, dental, vision, and supplemental life insurance options, accident, critical illness, and hospital indemnity insurance, vacation time, and sick leave. Team members also receive free movie passes and discounted concessions at Regal locations. Employees aged 21 or older who have completed six months of service may participate in the 401(k) plan with a company match.

Requirements

• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of these; alternatively, demonstrated leadership or management potential subject to VP approval.
• If assigned duties include selling or serving alcohol, be of legal age under applicable state or local laws, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly and directly, and explain information to others.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant information, assess causes and alternatives, reach evidence-based conclusions, recommend solutions, take initiative, work with minimal supervision, and perform under pressure or opposition.
• Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, use and maintain filing systems, and pay attention to detail.
• Dexterity with tools and equipment and ability to perform mechanical tasks as necessary.
• Ability to work effectively with customers, the public, and coworkers and show sensitivity to others' feelings.
• Ability to establish goals, manage time, and set priorities.
• Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Maintain regular and consistent attendance and uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees; perform staff positions as required.
• Operate theatre projection and audio-visual equipment, including hardware and software, film handling, maintenance, programming, and TMS operation.
• Ensure required alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling, reporting, and investigation.
• Ensure guest satisfaction.
• Count, deposit, and reconcile business-day receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
• Follow the theatre dress code and complete or work toward the management certification program; review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with General Manager or senior management oversight; terminate employees after conferring with the Human Resources Manager; administer applicable paperwork and follow Human Resources policies.
• Control direct operating expenses; purchase and order concession, café, and other operating supplies; and oversee related inventory and auditing processes.
• Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for significant maintenance issues.
• Market and promote feature film engagements, schedule movie show times, and deliver show times to appropriate channels on time.
• Read and understand training materials, including materials covering sexual harassment and discrimination.
• Perform additional duties assigned by the General Manager or another senior manager.
• Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; and discipline employees under the direction of the General Manager or senior manager.
• As directed by the General Manager, interview and hire employees.

Benefits

• Medical and prescription coverage, with company contributions toward the cost, for eligible full-time employees.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at any Regal location.
• 401(k) plan with company match for team members aged 21 or older who have completed six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed