The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting a positive example, following company policies and procedures, and expecting the same from the crew. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, providing customer service, supporting marketing and profitability, and demonstrating reliable attendance and punctuality. This is a hands-on store role. General team-member duties include operating equipment; stocking ingredients and supplies; preparing products; taking and processing telephone orders; completing inventory and related paperwork; and cleaning equipment and the facility. Job training and orientation are provided. The work involves standing and walking for much of the shift, handling and carrying supplies and food, and potentially delivering products by car to customers. Team members may encounter temperature changes, hot surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and adverse weather. The role requires communication, basic math, order-entry, coordination, judgment, and the ability to work with people, independently or as part of a team, and under stress. Advancement opportunities may include General Manager, franchisee, or Manager of Corporate Operations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed