General Manager(09704) - 6111 W. Mequon Road, Ste D
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager must set an example by following all policies and procedures and expecting the same from the crew. The role also includes the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating the designated delivery area. Delivery requires a valid driver's license and safe driving record, as well as access to an insured vehicle that can be used for work. The role involves customer and coworker communication, order entry by keyboard or touch screen, basic arithmetic and making change, and the ability to direct activities and make decisions under stress. Work conditions may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks. Delivery work may require carrying food and beverages, walking between the store, vehicle, and customer locations, and climbing five or more flights of stairs. The position requires far and night vision for driving.
Requirements
- Must be at least 18 years of age.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Responsibilities
- Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
- Set an example by following all policies and procedures and expecting the same from the crew.
- Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and distribute flyers and door hangers, when performing delivery duties.
- Use communication, arithmetic, and judgment skills to process orders, make change, direct activities, and make decisions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
