Full Time Assistant Manager - $20.75-22.75/hour - Free Movies and Full Benefits!

Regal • Elyria, OH

9d • $21 - $23

About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, while representing Regal in a manner consistent with the company’s mission statement and policies. The role includes supervising and developing employees, performing staff duties as needed, overseeing theatre operations and guest satisfaction, and ensuring compliance with theatre policies and applicable procedures.

The Assistant Manager operates and maintains projection and audio-visual systems, manages theatre safety and risk, handles and reconciles daily receipts, and supports staffing, purchasing, inventory, maintenance, marketing, promotions, and showtime scheduling. The position also includes completing or working toward management certification, understanding the ROM, and completing required training. The Assistant Manager reports to and works under the oversight of the General Manager or other senior management for specified personnel decisions.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of these; alternatively, demonstrated leadership or management potential subject to VP approval.
• If duties include selling or serving alcohol, be of legal age under applicable state or local law and complete legally required training and certification, as well as Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly, and explain information to others.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather and evaluate relevant information, recognize alternatives, reach evidence-based conclusions, and recommend solutions.
• Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
• Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, use tools and equipment dexterously, and perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others’ feelings.
• Ability to establish goals, budget time, and set priorities.
• Ability to meet the physical demands of the role, including regularly lifting up to 60 pounds.
• Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Maintain regular and consistent attendance.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
• Operate theatre projection and audio-visual equipment, including hardware and software, film handling, maintenance, programming, and TMS operation.
• Ensure alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other forms of payment or accountability.
• Know and comply with the dress code.
• Complete or be in the process of completing the management certification program, and review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members; with appropriate oversight and consultation, terminate employees. Administer applicable paperwork and uphold human resources policies.
• Control costs and operating expenses; purchase and order concession and café stock and supplies; manage related inventory and auditing processes.
• Supervise theatre maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
• Market and promote feature film engagements, schedule movie show times, and deliver showtimes to appropriate channels on time.
• Read and understand training materials covering topics such as sexual harassment and discrimination.
• Perform additional duties assigned by the General Manager or other senior manager.
• Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; and discipline employees under the direction of the General Manager or senior manager.
• Interview and hire employees as directed by the General Manager.

Benefits

• Medical and prescription coverage with company contributions toward the cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• Eligibility to participate in the 401(k) plan with company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED