About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, and representing Regal consistently with its mission statement and policies. The role includes supervising, training, and developing employees; performing staff positions as needed; operating and maintaining theatre projection and audiovisual systems; supporting guest satisfaction and safety; handling daily receipts; controlling operating costs and inventory; overseeing maintenance; and coordinating film schedules and promotions. The Assistant Manager also carries out human resources and administrative responsibilities under the oversight of the General Manager or senior management.

Requirements

  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential to theatre management, subject to VP approval.
  • If assigned alcohol-selling or serving duties at a theatre that sells alcohol, be of legal age under applicable state or local laws, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Possess good public speaking skills and communicate effectively in oral and written form with employees, vendors, and corporate staff.
  • Listen effectively, respond clearly and directly, and explain information to others.
  • Perform calculations quickly and accurately and identify and correct errors.
  • Identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, and recommend solutions.
  • Take initiative, perform tasks with minimal supervision, and work under pressure or opposition.
  • Have PC platform experience and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Operate copiers and other office equipment, use and maintain filing systems, and pay attention to detail.
  • Use tools and equipment dexterously and perform mechanical tasks as needed.
  • Work effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
  • Establish goals, budget time, and set priorities to achieve objectives.
  • Meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

  • Maintain regular and consistent attendance and uphold and administer theatre policies.
  • Train, develop, coach, and supervise non-management employees, and perform all staff positions as required.
  • Operate theatre projection and audiovisual equipment, including hardware and software, film handling, maintenance, programming, and TMS operations.
  • Ensure required alcohol certifications and training remain current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile daily receipts, including cash, cards, coupons, gift cards, checks, and other forms of payment or accountability.
  • Follow the dress code and complete or be in the process of completing the management certification program; review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees only after conferring with the Human Resources Manager.
  • Administer applicable paperwork and uphold company human resources policies.
  • Control costs and direct operating expenses; purchase and order concession, café, and other operating supplies; manage inventory and auditing processes.
  • Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
  • Market and promote film engagements, schedule movie show times, and deliver show times promptly to appropriate channels.
  • Read and understand training materials covering subjects such as sexual harassment and discrimination.
  • Carry out additional duties assigned by the General Manager or another senior manager.

Benefits

  • Free movie passes at any Regal location.
  • Discounted concessions at any Regal location.
  • Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
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