Full-Time Assistant Manager

Cinemark•Brownsville, TX

2d•$10 - $14

About The Position

Cinemark Assistant Managers assist with the overall operation of a theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained across departments to provide support where needed and deliver inspirational training to employees. The role offers a potential advancement path to Senior Assistant Manager and then Theatre Manager or General Manager after completing the Management Accreditation Program and working for at least six months. The Assistant Manager follows the General Manager’s direction, supports the General Manager’s decisions in staff communications, and works across theatre departments and job functions. The position includes training and coaching team members, assisting with administrative and special reports, inspecting theatre property and equipment, supporting guest service, applying company policies consistently, reporting employee-relations issues, and addressing cleanliness, safety, and security needs. Other work-related duties may be assigned. The role requires flexible availability, including evenings, weekends, and holidays, and regular, consistent attendance. Physical requirements include frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching around the theatre, as well as standing for extended periods. Noise may be moderate to high at times.

Requirements

Must be at least 18 years of age.
High school diploma or GED preferred.
Complete Management Foundations, Annual Certifications, and MAP Core within Cinemark’s Management Accreditation Program.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift and provide excellent guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively in a team environment and independently.
Take and follow direction; respond with a sense of urgency.
Demonstrate excellent time-management and organizational skills and attention to detail.
Be able to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; and stand for extended periods.

Nice To Haves

High school diploma or GED.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions as needed.
Train and coach team members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre team members follow the dress code.
Interact with guests to improve theatre service and ensure team members provide superior customer service.
Learn and follow Cinemark policies and procedures, enforcing them fairly and consistently with team members.
Report employee-relations issues to the General Manager, or, in the General Manager’s absence, through www.convercent.com; follow the Employee Relations Reporting Protocol.
Maintain the expected work ethic and code of conduct for management members.
Consistently identify and sanitize employee and guest high-contact areas.
Use personal protective equipment properly for position-specific tasks and adapt to required cleaning tasks.
Address safety or security issues, such as trip hazards, lighting, or suspicious persons.
Perform other work-related duties as assigned.